Avon - Official Store Reviews - 35,180 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 621 - 640 of 35,180
Online Shopper
Site Experience Feedback
Dec 11, 2024
I have tried to order this before but it was out of stock. I was happy to find it today. I have trouble with perfumes I can wear and this one works.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 05, 2024
You don’t make it easy to get free shipping. You say free shipping $25.00+ then You give a coupon that drops it below$25,00 then you have to pay shipping.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 11, 2024
I thought when you have a Avon Rep that you order through, you don’t have to pay shipping. Apparently I was wrong. It seems to defeat the purpose
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Lumbeegirl
Post-Delivery Feedback
Dec 11, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Weirdo
Site Experience Feedback
Nov 17, 2024
The website was fairly easy to navigate. My Avon representative, Chris Golec, told me about all the good sales and she was right. Good experience overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BIN
Site Experience Feedback
Dec 05, 2024
The website was giving me a difficult time with my credit card information. For some reason it wouldn't accept my card until I selected the "SAVE CARD INFORMATION" button, which I really did not want to do.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
A&JsNanny
Site Experience Feedback
Nov 24, 2024
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A&JsNanny
Post-Delivery Feedback
Dec 11, 2024
Quick, easy ordering and quality products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
G M Duncan
Post-Delivery Feedback
Dec 11, 2024
Hey, I ordered some things from the Avon Official Store website because I was looking for some ideas to give as gifts for some coworkers. The ordering experience was fantastic and if I need something like this again I won’t hesitate to utilize this service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 11, 2024
love your eyeliner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 11, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 11, 2024
I enjoy my Avon products it is the delivery that concerns me. The box was sealed with Postal Tape saying the products were opened and needed th be sealed properly and more securely by the postal service
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
joyce
Site Experience Feedback
Dec 11, 2024
very hard to get coupons
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Greta
Site Experience Feedback
Dec 10, 2024
I was looking for Euthymol toothpaste. Apparently it is no longer carried. I liked it because it was wintergreen flavor, and I hate mint!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Smile
Site Experience Feedback
Nov 30, 2024
It is very easy to find what I was looking for. And I like ordering on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Belle
Site Experience Feedback
Dec 10, 2024
User friendly
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Bevann
Site Experience Feedback
Dec 10, 2024
I liked the camera addition to try on shades before purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MusicGeek
Post-Delivery Feedback
Dec 10, 2024
Since the coconut body butter was discontinued, I’ve been trying to find something that is comparable to it in consistency, scent and the ability to adequately moisturize in the same way. This purchase was the milk lotion that I bought as a set with the body wash. I’m very disappointed with the lotion. Yes, it has the coconut fragrance that I prefer but the consistency is very thin and runny and I don’t get the same feeling of moisturizing that I got with the body butter. It’s not as silky smooth as the discontinued product and the consistency on the skin just doesn’t last as long either. Very disappointed overall. Someone recommended I try it after I couldn’t get the body butter and it may be great for them but it’s just not right for me.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Johnny
Site Experience Feedback
Dec 10, 2024
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2024
I have been buying Avon for over 40 years and was a rep for 20 years and I am disappointed in not getting my free gift after spending the money required. No help from email or a phone call. Not buying from Avon anymore.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
I didn’t understand my credit card from my debit card
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luke-Miami
Post-Delivery Feedback
Dec 10, 2024
Excellent experience with product and Avon site. I recomend Avon products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »