Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,180 Review - 9.4/10

Dec 16, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Avon - Official Store

Showing 621 - 640 of 35,180

Online Shopper

Site Experience Feedback

Dec 11, 2024

I have tried to order this before but it was out of stock. I was happy to find it today. I have trouble with perfumes I can wear and this one works.

Online Shopper

Site Experience Feedback

Dec 05, 2024

You don’t make it easy to get free shipping. You say free shipping $25.00+ then You give a coupon that drops it below$25,00 then you have to pay shipping.


Post-Delivery Feedback

Dec 11, 2024

I thought when you have a Avon Rep that you order through, you don’t have to pay shipping. Apparently I was wrong. It seems to defeat the purpose

Lumbeegirl

Post-Delivery Feedback

Dec 11, 2024

N/A

Weirdo

Site Experience Feedback

Nov 17, 2024

The website was fairly easy to navigate. My Avon representative, Chris Golec, told me about all the good sales and she was right. Good experience overall

BIN

Site Experience Feedback

Dec 05, 2024

The website was giving me a difficult time with my credit card information. For some reason it wouldn't accept my card until I selected the "SAVE CARD INFORMATION" button, which I really did not want to do.

A&JsNanny

Site Experience Feedback

Nov 24, 2024

Very easy to navigate


Post-Delivery Feedback

Dec 11, 2024

Quick, easy ordering and quality products

G M Duncan

Post-Delivery Feedback

Dec 11, 2024

Hey, I ordered some things from the Avon Official Store website because I was looking for some ideas to give as gifts for some coworkers. The ordering experience was fantastic and if I need something like this again I won’t hesitate to utilize this service.

Online Shopper

Site Experience Feedback

Dec 11, 2024

love your eyeliner

Online Shopper

Site Experience Feedback

Dec 11, 2024

Great

Online Shopper

Post-Delivery Feedback

Dec 11, 2024

I enjoy my Avon products it is the delivery that concerns me. The box was sealed with Postal Tape saying the products were opened and needed th be sealed properly and more securely by the postal service

joyce

Site Experience Feedback

Dec 11, 2024

very hard to get coupons

Greta

Site Experience Feedback

Dec 10, 2024

I was looking for Euthymol toothpaste. Apparently it is no longer carried. I liked it because it was wintergreen flavor, and I hate mint!

Smile

Site Experience Feedback

Nov 30, 2024

It is very easy to find what I was looking for. And I like ordering on line.

Belle

Site Experience Feedback

Dec 10, 2024

User friendly

Bevann

Site Experience Feedback

Dec 10, 2024

I liked the camera addition to try on shades before purchasing.

MusicGeek

Post-Delivery Feedback

Dec 10, 2024

Since the coconut body butter was discontinued, I’ve been trying to find something that is comparable to it in consistency, scent and the ability to adequately moisturize in the same way. This purchase was the milk lotion that I bought as a set with the body wash. I’m very disappointed with the lotion. Yes, it has the coconut fragrance that I prefer but the consistency is very thin and runny and I don’t get the same feeling of moisturizing that I got with the body butter. It’s not as silky smooth as the discontinued product and the consistency on the skin just doesn’t last as long either. Very disappointed overall. Someone recommended I try it after I couldn’t get the body butter and it may be great for them but it’s just not right for me.

Johnny

Site Experience Feedback

Dec 10, 2024

Ok

Online Shopper

Post-Delivery Feedback

Dec 10, 2024

I have been buying Avon for over 40 years and was a rep for 20 years and I am disappointed in not getting my free gift after spending the money required. No help from email or a phone call. Not buying from Avon anymore.

Online Shopper

Site Experience Feedback

Nov 26, 2024

I didn’t understand my credit card from my debit card

Luke-Miami

Post-Delivery Feedback

Dec 10, 2024

Excellent experience with product and Avon site. I recomend Avon products.