Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,205 Review - 9.4/10

Dec 12, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.2 out of 10

Recent Reviews for Avon - Official Store

Showing 601 - 620 of 35,205

KC

Site Experience Feedback

Dec 06, 2024

I Feel that Shipping is to High.

Radames

Site Experience Feedback

Nov 08, 2024

It is a very good website and user friendly. I have used Avon products for many years. Wild Country Aftershave is a "must" for me because I do not have an allergic reaction to the product.

Itbemedg

Site Experience Feedback

Dec 06, 2024

Would like to see more cosmetics and body care for teens

Carol Watts Rocks

Site Experience Feedback

Dec 06, 2024

Website great, products consistently high quality and value. My ambassador always thanks me for my purchase.

Ems

Post-Delivery Feedback

Dec 06, 2024

..

Mumsie

Post-Delivery Feedback

Dec 06, 2024

I enjoy ordering Avon products online. Receipt of products in a timely manner.

Patty

Site Experience Feedback

Dec 06, 2024

I have shopped with Avon for years and will continue to.

GB2

Site Experience Feedback

Dec 06, 2024

Online is great except when you check an item to read up on it, and arrow back, it takes you to the very top of the long category list and you need to scroll all the way down again.

Online Shopper

Post-Delivery Feedback

Dec 06, 2024

Avon has some great products, but you have to find a representative of your prices are high and shipping is high.

Bird

Post-Delivery Feedback

Dec 05, 2024

I love the skin so soft Body lotion and bath oil..The Best product I have ever used..

verypicky

Post-Delivery Feedback

Dec 05, 2024

I have always used body wash from Avon. I have sensitive skin and sensitivity to smells, so it’s rare that I find a good bath product that meets both of those necessities. I have never had any problems with shipping, ordering, tracking, or delivery. I will continue to purchase my body wash and other bath products from Avon.

me so soft

Site Experience Feedback

Dec 05, 2024

love it!

Online Shopper

Site Experience Feedback

Dec 05, 2024

The pricing was fantastic. I found what I wanted and it was easy to pay.Thank you.

Colleen

Site Experience Feedback

Dec 05, 2024

I got free shipping using a code but it says ground shipping and it doesn't say how long that takes.

Sue

Post-Delivery Feedback

Dec 05, 2024

Good

Fran

Site Experience Feedback

Dec 05, 2024

Was fine

Babs

Site Experience Feedback

Dec 05, 2024

love the skin products and also the arthritis foot cream.

Royal 7

Site Experience Feedback

Dec 05, 2024

I had a good experience it was easy to find what I was looking for. Typed in search bar and it appeared I was so excited!!

Online Shopper

Site Experience Feedback

Dec 05, 2024

NA

Online Shopper

Site Experience Feedback

Dec 05, 2024

Everything I wanted today was in stock! However, sometimes, it is frustrating when product is not available.