Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,205 Review - 9.4/10

Dec 12, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.2 out of 10

Recent Reviews for Avon - Official Store

Showing 581 - 600 of 35,205

Online Shopper

Site Experience Feedback

Dec 06, 2024

I love your original Skin-So-Soft lotion and my body does as well. I have used it for a very long time! Thank you Avon!

Online Shopper

Site Experience Feedback

Dec 06, 2024

Why

Stella

Post-Delivery Feedback

Dec 06, 2024

candid fragrance was very weak...........I have used for many years

Psyops992000@yahoo.com

Site Experience Feedback

Dec 06, 2024

Goods

Online Shopper

Post-Delivery Feedback

Dec 06, 2024

For me, ordering on your AVON Website isn't that easy. I normally order just 'My Favorites' which are few: Glimmer Sticks, Blush Sticks, Night Magic Perfumed Skin Cream. The order before this last never went through - so I didn't get it. This order omitted one glimmerstick, whereby I couldn't take advantage of 2 for $6. So, I was shy one I wanted, but when I clicked accordingly, it didn't go through. I'M FINDING YOUR PRICES GOING UP, BUT THE PRODUCTS GETTING SMALLER AND DON'T LAST AS LONG - BLUSH STICKS AND EYELINERS IN PARTICULAR.

Kat

Site Experience Feedback

Dec 06, 2024

Great product! Great website!

Ruby2z

Site Experience Feedback

Dec 06, 2024

Very easy to use glad could find the product I was looking for.

Flamingo

Site Experience Feedback

Dec 06, 2024

Website is easy to navigate and checkout gives all charges, promo code input, and total charges are easily visible

Happy

Site Experience Feedback

Nov 26, 2024

I had only good experiences with the website today. I found it easy to navigate.

Good

Site Experience Feedback

Dec 06, 2024

Good

Lily

Post-Delivery Feedback

Dec 06, 2024

I have been an Avon Customer for years! I will always love the product!

Patti

Site Experience Feedback

Dec 06, 2024

Very easy to find items and good description of items

Shelly1

Site Experience Feedback

Dec 06, 2024

Okay

Charlie

Site Experience Feedback

Dec 06, 2024

A little difficulty in navigating pay system.

Kim

Site Experience Feedback

Dec 06, 2024

My perfume and makeup selections were very easy and were all on sale! I also scored free shipping on my order.

Roz

Site Experience Feedback

Dec 06, 2024

Easy enough to find what I wanted and pretty good prices. I just don’t get making someone pay for shipping if it’s under $60…unless there is a special going on.

JoanB

Site Experience Feedback

Nov 26, 2024

Avon has gone down hill these past years. Always out of stock on items. don't have the anew specials like they used to. Say you get free gift but that is a promo code so its not a few gift you need to use code. Can't use a discount code ]with it.


Post-Delivery Feedback

Dec 06, 2024

Avon does not carry items I used to get at Christmas time for over 30 treats. Items I wanted sold out quickly others weren’t available. Ask for coupon or prom would not assist. Went down hill in recent years

Cindy

Site Experience Feedback

Nov 26, 2024

.


Post-Delivery Feedback

Dec 06, 2024

.

Mary63

Site Experience Feedback

Dec 06, 2024

website is okay Products are smaller and cost more

Tinkie

Site Experience Feedback

Dec 06, 2024

It's easy to browse for products and the design is good. I added myself to the waitlist on 3 items that I love but never buy in bulk. I hope they become available soon.