Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,135 Review - 9.4/10

Dec 4, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Avon - Official Store

Showing 561 - 580 of 35,135

Online Shopper

Post-Delivery Feedback

Dec 01, 2024

all products are excellent. Gina Settele is the best avon rep always informing us about the products

Online Shopper

Site Experience Feedback

Dec 01, 2024

Bring back skin so soft lip care. I love that stuff

Pocahontis

Site Experience Feedback

Dec 01, 2024

I'm always satisfied with Avon, unless I have to wait for my favorite perfume-Haiku.

Online Shopper

Site Experience Feedback

Dec 01, 2024

SORRY TO SAY THE CREAM OF SWEET HONESTY WAS NOT AVIALABLE

PChavez

Site Experience Feedback

Dec 01, 2024

Many new fragrance choices. Wish I could sample them all. Classic skincare is great.

Kdn

Site Experience Feedback

Dec 01, 2024

Went to check out and it kept kicking me off. Took 3 tries before I was able to finish checking out.

Judy

Site Experience Feedback

Dec 01, 2024

I was looking for the moisture therapy lip balm but I wasn’t able to find it or get an answer from online

Online Shopper

Site Experience Feedback

Dec 01, 2024

Website is always easy to use. No problems!

Cherry

Site Experience Feedback

Dec 01, 2024

Great

pk

Site Experience Feedback

Dec 01, 2024

Nice website to shop on. Very convenient. I am glad that you are still carrying some of old favorites.

Voni

Site Experience Feedback

Dec 01, 2024

Good no problem

Brenda

Site Experience Feedback

Dec 01, 2024

We love the Avon bubble bath! My grandson has skin allergies. The bubble works very well for him !

Tbenn8

Site Experience Feedback

Dec 01, 2024

I was not happy with checkout when I use PayPal. I was not able to review my order after using PP. The order was immediately processed after I clicked on PayPal.

Twiggy

Site Experience Feedback

Dec 01, 2024

This is my first time ordering, and I am looking forward to future orders.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Great

Online Shopper

Site Experience Feedback

Dec 01, 2024

I am happy with my on line experience. I wish you would send a book out with my order.

Online Shopper

Post-Delivery Feedback

Dec 01, 2024

i purchase nurtura for myself and my daughter, ONLY when it is on sale... Avon is very overpriced

Jenni

Site Experience Feedback

Dec 01, 2024

My experience with the website was great. The ease of finding products in the search bar was helpful. The only thing I did not like was only one coupon could be used at checkout. My shipping was free due to my order size. Overall my experience was well.

MJ

Site Experience Feedback

Dec 01, 2024

Site is very easy to use.

quickly

Site Experience Feedback

Dec 01, 2024

I was disappointed that I couldn't move the only item in my wish list to Curt to buy. That needs to change.