Avon - Official Store Reviews - 35,135 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 541 - 560 of 35,135
Online Shopper
Site Experience Feedback
Dec 01, 2024
It Is Absolutely Too Complicated To Checkout Thru Avon.com All These Security Codes. Too Complicatec
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
KDBears
Site Experience Feedback
Dec 01, 2024
I tend to be technology challenged at times but today was a successful day. I found what I needed and browsed to find a gift item for Christmas. Checked one box off my list. It was an easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Site Experience Feedback
Dec 01, 2024
It was easy to order what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cuz
Site Experience Feedback
Dec 01, 2024
I had been having problems trying to get onto the website. Finally able to do so today, but had issues with the phone call to press pound. I finally did it on the third try. Also could not locate my ambassador.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Speech girl
Post-Delivery Feedback
Dec 01, 2024
I wanted the Footworks Intensive callus cream that I love -but it is often out of stock. So this time I ordered the FootWorks cracked heel product. I will not order this product again. One reason is that I don’t see it as any different than any good hand lotion. The other reason is that it contains less product.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Piper
Site Experience Feedback
Dec 01, 2024
I have always used Avon products. I use to sell the items. This the first time I have used the website. I’m happy I did. It was fast and easy not like any other websites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Site Experience Feedback
Nov 11, 2024
The interaction was good but I was hesitant about the phone call when my password wasn't working and I had to change it. The phone call was totally painless and I hesitated for no reason. Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Post-Delivery Feedback
Dec 01, 2024
I have been trying the "Face Shop" & "K-Beauty" face care products and love them. I am also a fan of Avon Anew Clinical Collagen Booster Eye Lift Pro and Anew Ultimate products. I wish shipping was a bit quicker but because often I wait to order so I can qualify for free shipping, I'm willing to wait if I have that. Great sales too.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 01, 2024
I've been buying these products for several years and am happy they have not been discontinued!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lisa
Site Experience Feedback
Dec 01, 2024
It was an easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Dec 01, 2024
Okay
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Pickles
Site Experience Feedback
Dec 01, 2024
Everything was OK, the items are a little pricey more than expected and most of the items are out you have to put them on wait list.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Trina
Site Experience Feedback
Dec 01, 2024
Website was easy to navigate and prices were very reasonable. I found what I was looking for rather quickly
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Bee
Site Experience Feedback
Dec 01, 2024
It was very easy to do my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Winnie
Site Experience Feedback
Dec 01, 2024
The website was easy to use. I do miss the children’s items that Avon use to carry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Checking out is always a pain. Always have to change PW
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
- Full ratings for this review »
Qbto3
Site Experience Feedback
Dec 01, 2024
Most everything is fine. I came to AVON originally for the Face Shop Herb Day foaming cleanser Açaí that had the perfect amount of oil in it for my face. It has since been removed and I can’t find anything even close to it that compares. I enjoy the Skin so Soft variety of products, but I had been searching most of my for the perfect foaming face cleanser. I am sad that it is no longer available. I can get it from Korea, but it does not contain the oil. I will have to to continue searching for similar products that I could use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Satisfied
Post-Delivery Feedback
Dec 01, 2024
It was very easy placing my order and being able to use my agent for a discount. They kept me updated on when my order would be delivered and it was delivered just when they said it would and every item I ordered was there
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
First time using but it wasn't bad, I will just have to take time to browse the site to find shortcuts to go straight to what I am looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabi
Post-Delivery Feedback
Dec 01, 2024
I order what I use all the time!! They always have in stock😍It comes to me fast 😍I’m very pleased with how fast I get it😍THANK YOU Avon😍I would appreciate free samples sometimes!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Trish
Site Experience Feedback
Dec 01, 2024
I have none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »