Avon - Official Store Reviews - 35,135 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 461 - 480 of 35,135
Online Shopper
Site Experience Feedback
Dec 02, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patsy
Site Experience Feedback
Dec 02, 2024
I’ve used Avon for years, that should tell you everything. My ambassador, Mary Williams is wonderful!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
I found nowhere to enter free shipping code
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Sometimes it's hard to go back to the previous screen.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Louie
Site Experience Feedback
Dec 02, 2024
Today worked fine over weekend had trouble an gave up
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
edith
Site Experience Feedback
Dec 02, 2024
buenos productos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
SKY
Site Experience Feedback
Nov 20, 2024
I was very pleased and thank you to my lovely Avon lady Ms. Sandra.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jlp
Site Experience Feedback
Dec 02, 2024
I was hoping to put in the Cyber Monday code for free shipping. I used PayPal checkout and ended up not having any place to enter the code before PayPal charged the order. I used Avon products for many years, strayed a bit and found nothing else worked, so I am back.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
rhonda
Site Experience Feedback
Dec 02, 2024
Kind of hard to navigate. It was easier when things were separated by category. I could manuver easily and check items I wanted.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Laurie
Site Experience Feedback
Dec 01, 2024
Liked the free shipping and the free gift with purchase, love Avon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Disappointed that there is no cuticle repair creme.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review »
Dragonfly
Site Experience Feedback
Dec 01, 2024
My interaction with the site was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Javier
Site Experience Feedback
Dec 01, 2024
Super
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cathie
Site Experience Feedback
Nov 14, 2024
When I first tried placing my order, it would not let me do so. I went back to the order the next day and was supposed to get free shipping with an order of $40 or more. I could not put the code in to get that offer, so I didn't complete it. Then I get an email from Avon saying free shipping with orders over $25. So I placed a new order. Then it kept saying I had ordered 9 of an item that I had just ordered 4 of. It took quite a bit of messing around with the order before I got it to all come up correctly. What a nightmare! But I will still order from Avon because I really like the eyeliner they have. Just hope the process goes more smoothly the next time!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Cathie
Post-Delivery Feedback
Dec 01, 2024
I had placed an order and received an email from Avon that the order was on its way. Waited a week, but the order didn't arrive. I called and Avon graciously agreed to send the order out again. Of course, the order came the next day...five days after tracking said it had been delivered! I called Avon to see how to return the replacement order they had sent. They said to just keep it! How generous of them! I will totally continue to order from Avon. They are a great company!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
- Full ratings for this review »
Holly
Post-Delivery Feedback
Dec 01, 2024
Good quality and extremely fast delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Vicky
Site Experience Feedback
Dec 01, 2024
I've heard Avon is in bankruptcy?!! and am afraid it will disappear! I'm not sure, though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lips
Site Experience Feedback
Nov 29, 2024
you can't search for an item. You have to find the item in a series of lists. this is irritating and time-consuming. I often give up.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 2
- Full ratings for this review »
Tina
Site Experience Feedback
Dec 01, 2024
The only thing I don't like,is the text message I received said,shipping was free with a purchase of 15 dollars or more. For black Friday. But,I was going to order the oddesey anyway,before u ran out again.lol...thanks
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
GG
Site Experience Feedback
Dec 01, 2024
The website is easy to Maneuver.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dab
Site Experience Feedback
Dec 01, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »