Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,136 Review - 9.4/10

Dec 4, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Avon - Official Store

Showing 421 - 440 of 35,136

Snoopy60

Site Experience Feedback

Dec 02, 2024

All good

demcg

Site Experience Feedback

Dec 02, 2024

I was very disappointed to have to make a new account because I only had one try with my password, and I don't use this account often enough to remember my password on the first try.

Deb

Site Experience Feedback

Dec 02, 2024

I would like to see more lipstick offered. And when I search on a topic go directly to that item m

Online Shopper

Site Experience Feedback

Dec 02, 2024

I am a bit disappointed that the deodorant that I have used for years is so expensive now. Used to be $.99 then $1.99 now it's $3.99 Crazy I used to order like 4-5 to stock up on but not at that price

Online Shopper

Site Experience Feedback

Dec 02, 2024

it was hard to find where to apply the coupon code during checkout. Also it is hard to met the purchase amount to qualify for free shipping. I often find that products I love are discontinued (for example the magic wand concealer in skin tones).

Beby

Site Experience Feedback

Dec 02, 2024

Perfect Avon Shopping experience

JAM

Site Experience Feedback

Nov 17, 2024

I easily found my items and placed an order. great pricing


Post-Delivery Feedback

Dec 02, 2024

Shopping on line for Avon products is very convenient.

Smellgood

Site Experience Feedback

Dec 02, 2024

I had no problem

Mike

Site Experience Feedback

Dec 02, 2024

Great Experience!

Bessie

Site Experience Feedback

Dec 02, 2024

Was easy to order. Loved free shipping.

SSS addict

Site Experience Feedback

Dec 02, 2024

I wish all sizes of SSS original were available

Giggles

Site Experience Feedback

Dec 02, 2024

Good experience

Guera

Site Experience Feedback

Dec 02, 2024

My mother used Avon. I followed in her footsteps. Great products

mary

Site Experience Feedback

Dec 02, 2024

Love Anew products and glimmer sticks. Cute stocking stuffers for the kids.

Online Shopper

Site Experience Feedback

Dec 02, 2024

The Website was very slow when checking out

Mel

Site Experience Feedback

Dec 02, 2024

I visited the site to purchase my favorite perfume and it was very easy to find what I wanted and check out. I was also happy to get free shipping.

Jen P

Site Experience Feedback

Dec 02, 2024

It's always easy to order online from Avon. The site is user friendly and I have no hesitation shopping there. I love how they highlight things I might like.

bb

Post-Delivery Feedback

Dec 02, 2024

All items shipped and received as ordered. Never a complaint about AVON

Donna

Site Experience Feedback

Dec 02, 2024

I miss the MARK Please Hold eye primer, wish you still carried that brand. The primers you carry now all seem too silky once dried, I prefer a product a little more "sticky" instead of silky.

Taba

Site Experience Feedback

Dec 02, 2024

Everything is organized. So easy to use. I love the specials and the free shipping.