Avon - Official Store Reviews - 35,136 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 441 - 460 of 35,136
jess
Site Experience Feedback
Dec 02, 2024
good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rickey
Site Experience Feedback
Dec 02, 2024
I put in password once and it said I had to have you call my number to change password. Didn’t like that! A text with a code would have been better.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Past customer
Post-Delivery Feedback
Dec 02, 2024
Skin so soft oil was supposed to be original scent but did not smell right. Also, received a lipstick that didn’t show damage but the actual stick was broken. I wanted to contact customer service to get a replacement lipstick but didn’t feel I should have to pay to return the bad product.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kim
Post-Delivery Feedback
Dec 02, 2024
The product I want is out of stock so I ordered something similar. First it was not sealed, it came in an LG box. I placed a return request but will only get $12.70 back. Plus it looks like I have to pay for shipping. I am extremely irritated.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 1
- Full ratings for this review »
Celia
Site Experience Feedback
Nov 10, 2024
It was fair. I really miss Care Deeply Lip Balm. It was a great product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Celia
Post-Delivery Feedback
Dec 02, 2024
Products are good, but I’m disappointed that my special products are no longer available, like lots-lash mascara, and care deeply lip balm.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gem
Site Experience Feedback
Dec 02, 2024
Experience was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DM
Site Experience Feedback
Dec 02, 2024
the plus to shopping online is that I don't have to deal with sales people. one thing that has changed from the past is that you used to get samples of new colonges. there are several i would love to smell, but I am not going to buy them and get stuck with a bottle that I don't like.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
juju
Site Experience Feedback
Dec 02, 2024
very easy to find what i was looking for and the deals were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sally
Site Experience Feedback
Dec 02, 2024
No problem finding the product or placing order'
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Had difficulty using the code FS15
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Molly
Site Experience Feedback
Dec 02, 2024
I love to shop Avon, but, I love the FREE shipping even more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cuk
Site Experience Feedback
Dec 02, 2024
Was great I love Avon but s/h charges to hi. Cyber Monday got free shipping over $15
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nina of ten
Site Experience Feedback
Dec 02, 2024
Used to order all the time from a representative, but she retired, then my income decreased, so I stopped ordering. I do have a few favorites but like everything else prices have increased but I did find some products on sale. Yeah
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
kathy
Site Experience Feedback
Dec 02, 2024
kept trying to see the specials and it kept disappearing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tiwalla
Site Experience Feedback
Dec 02, 2024
Ordering online is much easier and ensures that you select exactly what you want. I do wish, however, that Avon delivered products a bit faster.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Niece
Site Experience Feedback
Dec 02, 2024
Glad to see the product I purchase was available. I have been waiting over a year for this product. I was put on the waiting list numerous of time to purchase this product. I am glad to see it is back in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindi
Site Experience Feedback
Dec 02, 2024
The only issue I had was the option for English didn’t showupuntil I was almost through shopping. Some products were not available but I was able to substitute.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MaryS
Site Experience Feedback
Dec 02, 2024
The website is easy to use and payment process is very simple. The skin so soft product works better than other products and has no weird after smell or greasy feel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Under arm deodorant- back order ??! Stupid True Gent - Cologne not available ?!
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review »