Avon - Official Store Reviews - 35,135 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 501 - 520 of 35,135
Mommapenn
Site Experience Feedback
Dec 01, 2024
Easy to navigate and easy to check out. Good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Dec 01, 2024
Desperately need more Moisture Therapy Intensive Healing & Repair Cream. I prefer the one in the tube instead of the jar. It's on back order. I used to give a small tube of this to my daughter each year. Now we can never find it. My husband uses it too. We typically go through 8 4.2 oz tube's a year.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Darlene
Site Experience Feedback
Dec 01, 2024
Website is not user fiendly. Difficult time editing cart and having to refresh. I had a rep for years and loved the customer service she provided, Kandi Shoop. I purchased much more thru the rep than online. Miss those days. I dojn't try new products and a hassle if you don't like something to return.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Too many out of stock items. Brochure on line is the environment I want but it loses itself and you have to restart alot. AVON has to remain a reliable product above all else. Keep with what you do best. Stop offering one off items that you must have gotten a deal on. Stop giving up on tried and true items that are relied upon to be available. Who's running the Marketing Dept. Time to relocate their desk. Know your customers old and new . Get back to how you earned your fame.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
C
Site Experience Feedback
Dec 01, 2024
Not everything was in stock again. Prices continue to increase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iconic Shopping
Site Experience Feedback
Dec 01, 2024
It was easy accessing the website for orders. I did notice the price increases in previous products I use to order from another representative. Some products I was searching for gifts (lip balms) and they are out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1993
Site Experience Feedback
Dec 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pawlker
Site Experience Feedback
Dec 01, 2024
Went there found what I needed and checked out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 01, 2024
One of my perfumes won't spray. It seems to have an issue.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Glamma
Site Experience Feedback
Dec 01, 2024
No issues easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Idaho Shopper
Site Experience Feedback
Dec 01, 2024
I miss having an Avon Lady and seeing the products. And don't like having to pay for shipping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Ann
Site Experience Feedback
Dec 01, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gus
Site Experience Feedback
Dec 01, 2024
I had trouble finding how to put the coupon in. I interacted with the chat and took a long time to figure out how to close it. The directions said to click on the arrow on the top right - there was no arrow. Fine as far as actual ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
PharmTech
Site Experience Feedback
Dec 01, 2024
Had to try and reset my password several times. Wouldn't go to reset 1st few times I tried.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pete
Site Experience Feedback
Dec 01, 2024
I was really looking for a gift package not individual products
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- Full ratings for this review »
Andie
Site Experience Feedback
Dec 01, 2024
All good and super easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sioux Indian
Site Experience Feedback
Dec 01, 2024
I tried to purchase Avon Dew Kiss Lip Balm that I am not Allergic to. Could not find any. In the past I had purchased 10 at a time. Would like to have a Representative stop by my home for an in person. I am normally home between 11:00 AM - 3:30 PM.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Was good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Yana
Site Experience Feedback
Dec 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »