Avon - Official Store Reviews - 35,135 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 481 - 500 of 35,135
Lil's Purchase
Site Experience Feedback
Dec 01, 2024
I found what I needed without much effort.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Monalisa
Site Experience Feedback
Dec 01, 2024
Everything was great and I'm looking forward to receiving my products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbie
Site Experience Feedback
Dec 01, 2024
I did try to order a few things that were not available. I will try again soon, but it is very frustrating when items are unavailable. This has happened to me several times in the past as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
patsy
Site Experience Feedback
Dec 01, 2024
could not find the shower gel or shampoo to go with my perfume.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luna
Site Experience Feedback
Dec 01, 2024
As much as I love so many of your products, I miss receiving good samples. I also think that some of the prices have increased beyond what I'm willing to spend without the ability to return things that are not quite what I thought.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
shipping fees are high, considering my ambassador is located in my city.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JKL
Site Experience Feedback
Dec 01, 2024
I sold Avon for over 20 years so the online experience is new. Individual products are sometimes hard to find. everything is fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Tamie
Site Experience Feedback
Dec 01, 2024
I was hoping to find Rich Moisture face cream I used a long time ago, but was disappointed it was no longer available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PSB
Site Experience Feedback
Dec 01, 2024
Disappointed that the 2 items i need most are out of stock
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Rj
Site Experience Feedback
Nov 13, 2024
Easy to navigate and find what I wanted and/or needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Senta
Site Experience Feedback
Dec 01, 2024
Loved everything, just not happy the price of the Anew facial cream went up from $22. To $27.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Dec 01, 2024
positive experience. I found what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ladyrn
Site Experience Feedback
Dec 01, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Not enough discounts, cannot find a product.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Kat
Site Experience Feedback
Dec 01, 2024
Shopping was made easy and I was able to pick up a few Christmas gifts too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Anonymous
Site Experience Feedback
Dec 01, 2024
It’s a nice website I enjoyed the viewing option. By doing that it helped me decide on a color.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Survey is too long
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Amy
Site Experience Feedback
Dec 01, 2024
Found it difficult to see items and place orders. Never had problems with former presentations.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Mother Teresa
Site Experience Feedback
Dec 01, 2024
Site was easy to navigate. I appreciated the ease of searching for the items I was hoping to buy in the search bar and how accurately they came up. My only issue today was not being able to combine 2 offers (free shipping and 15% off) at the same time. I appreciate being able to save money when I can and it's a bummer that Avon doesn't allow customers to maximize savings.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Steve F
Site Experience Feedback
Dec 01, 2024
Avon website was very easy to navigate and I was able to find everything I needed very easily and checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »