Avon - Official Store Reviews - 35,136 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 401 - 420 of 35,136
Birdie
Site Experience Feedback
Dec 02, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Barb
Site Experience Feedback
Dec 02, 2024
Not that friendly. Had one item on BO. Not counted to get free shipping. Is there extra shipping on BO?
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
NEUTRA
Site Experience Feedback
Dec 02, 2024
I love shopping on Avon website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Trying to use the free shipping code is impossible! Saw the code but it never came up where I could enter it.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
no
Site Experience Feedback
Dec 02, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
great experience, quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
berryxbae
Site Experience Feedback
Dec 02, 2024
I first tried these glimmer lip liners sometime last year i bought 3 different kinds, after trying them all out, the formula is sooo good and creamy!!! Of all3 colors, simply spice was definitely my favorite and that’s the color I stick to. Shipping and taxes is reasonable & if you have an avon account even better!!! You get good deals on these lipliners a better price and u can buy more!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SandiWeicz
Site Experience Feedback
Dec 02, 2024
Not bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BJ
Post-Delivery Feedback
Dec 02, 2024
On line was great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
It’s more difficult on the phone
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
IrisP
Site Experience Feedback
Dec 02, 2024
very fast and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Website is great. I had no problems with ordering products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bud
Site Experience Feedback
Dec 02, 2024
You have to many Holiday items out of stock , Stay warm wishes necklace 049-227. You don't have a lot bracelets to choose from , you used to have a lot to choose from. I like to buy for my grandkids , you know kids items, what happened to Holiday lip balms and mini hand creams , mini to high price .
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
There are a few Avon products that are my absolute go-to product. The Anew Ultimate moisturizer is the best!! I was glad to pick some up today and a coupon code for shipping. However there were several things I've bought in the past that weren't available..lip balm and travel size moisturizer.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Easy to accomplish getting my order completed. No cost shipping over $15. was excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Queen Bee
Site Experience Feedback
Dec 02, 2024
Bonnie Sailor is my favorite ambassador! Besides Nycole O'Brien. :)
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 2
- Full ratings for this review »
Michi Anntionette
Site Experience Feedback
Dec 02, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skylar
Site Experience Feedback
Dec 02, 2024
I had two questions when I called customer service. 1. Does Avon carry a shampoo for swimmers that removed chlorine and 2. Since Avon has declared bankruptcy how will my future orders be impacted?? No shampoo for swimmers is available and I await a call from the supervisor regarding bankruptcy.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »