Avon - Official Store Reviews - 35,063 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 201 - 220 of 35,063
Monty
Site Experience Feedback
Dec 02, 2024
AVON HAD THE PRODUCTS THAT I WANTED BOTH FOR MYSELF AND AS A GIFT AT THE PRICES I NEEDED. WEBSITE WAS EASILY NAVIGATED. CHECKOUT WAS QUICK. FREE SHIPPING IS ALWAYS GOOD.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mound
Site Experience Feedback
Dec 02, 2024
It was very quickly and easily to understand everything, l got everything I needed and the sales price was right l will recommend my friends and family to these products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Post-Delivery Feedback
Dec 02, 2024
Avon has been my only supplier for the orange blossom bubble bath that I love so much!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ronnie-Rog
Site Experience Feedback
Dec 02, 2024
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Unhappy Avon customer
Site Experience Feedback
Dec 02, 2024
Prices have really been going up on Avon. been such a price increase and never nothing in stock. Also I’ve been now purchasing Avon products that are unavailable from Avon but yet readily available in the max and dollar stores and way cheaper
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Des
Site Experience Feedback
Dec 02, 2024
I was disappointed with the checkout in that a gift was offered for spending over $75 and I was not given that option. I was a former rep and have always believed in Avon. This is not the Avon I know
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- Full ratings for this review »
Pam
Site Experience Feedback
Dec 02, 2024
I might be getting better with online ordering. No problem in ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Dec 02, 2024
Website was somewhat easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bai's mom
Site Experience Feedback
Dec 02, 2024
One of the products I use daily seems to be no longer available...Moisture Therapy lip balm or kiss dew lip balm. I use these things daily. I don't know why they would be discontinued.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I could not find an item that I have been using for many years. Moisture Therapy Intensive healing and repair lip treatment stick. Is this coming back?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rozzie
Site Experience Feedback
Dec 02, 2024
I think shopping was so easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Dec 02, 2024
First time. It's okay but you need to consider free shipping and be competitive.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JIrvEpp
Site Experience Feedback
Dec 02, 2024
Different deals from different agents makes it frustrating to shop and stay loyal to an agent.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Birdie
Site Experience Feedback
Dec 02, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Barb
Site Experience Feedback
Dec 02, 2024
Not that friendly. Had one item on BO. Not counted to get free shipping. Is there extra shipping on BO?
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
NEUTRA
Site Experience Feedback
Dec 02, 2024
I love shopping on Avon website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Trying to use the free shipping code is impossible! Saw the code but it never came up where I could enter it.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
no
Site Experience Feedback
Dec 02, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »