Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,063 Review - 9.4/10

Dec 4, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Avon - Official Store

Showing 201 - 220 of 35,063

Monty

Site Experience Feedback

Dec 02, 2024

AVON HAD THE PRODUCTS THAT I WANTED BOTH FOR MYSELF AND AS A GIFT AT THE PRICES I NEEDED. WEBSITE WAS EASILY NAVIGATED. CHECKOUT WAS QUICK. FREE SHIPPING IS ALWAYS GOOD.

Mound

Site Experience Feedback

Dec 02, 2024

It was very quickly and easily to understand everything, l got everything I needed and the sales price was right l will recommend my friends and family to these products.

Pat

Post-Delivery Feedback

Dec 02, 2024

Avon has been my only supplier for the orange blossom bubble bath that I love so much!

Ronnie-Rog

Site Experience Feedback

Dec 02, 2024

Easy to use

Unhappy Avon customer

Site Experience Feedback

Dec 02, 2024

Prices have really been going up on Avon. been such a price increase and never nothing in stock. Also I’ve been now purchasing Avon products that are unavailable from Avon but yet readily available in the max and dollar stores and way cheaper

Des

Site Experience Feedback

Dec 02, 2024

I was disappointed with the checkout in that a gift was offered for spending over $75 and I was not given that option. I was a former rep and have always believed in Avon. This is not the Avon I know

Pam

Site Experience Feedback

Dec 02, 2024

I might be getting better with online ordering. No problem in ordering.

Sue

Site Experience Feedback

Dec 02, 2024

Website was somewhat easy to navigate.

Bai's mom

Site Experience Feedback

Dec 02, 2024

One of the products I use daily seems to be no longer available...Moisture Therapy lip balm or kiss dew lip balm. I use these things daily. I don't know why they would be discontinued.

Online Shopper

Site Experience Feedback

Dec 02, 2024

I could not find an item that I have been using for many years. Moisture Therapy Intensive healing and repair lip treatment stick. Is this coming back?

Rozzie

Site Experience Feedback

Dec 02, 2024

I think shopping was so easy

Dee

Site Experience Feedback

Dec 02, 2024

First time. It's okay but you need to consider free shipping and be competitive.

JIrvEpp

Site Experience Feedback

Dec 02, 2024

Different deals from different agents makes it frustrating to shop and stay loyal to an agent.

Birdie

Site Experience Feedback

Dec 02, 2024

good

Barb

Site Experience Feedback

Dec 02, 2024

Not that friendly. Had one item on BO. Not counted to get free shipping. Is there extra shipping on BO?

Online Shopper

Site Experience Feedback

Dec 02, 2024

Ok

NEUTRA

Site Experience Feedback

Dec 02, 2024

I love shopping on Avon website.

Online Shopper

Site Experience Feedback

Dec 02, 2024

Good

Online Shopper

Site Experience Feedback

Dec 02, 2024

Trying to use the free shipping code is impossible! Saw the code but it never came up where I could enter it.

no

Site Experience Feedback

Dec 02, 2024

good