Avon - Official Store Reviews - 35,063 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 181 - 200 of 35,063
Online Shopper
Site Experience Feedback
Dec 02, 2024
I had no problem finding what I wanted and was able to check out easily. The process was easy and I had no glitches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
It was all good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginger
Site Experience Feedback
Dec 02, 2024
I am missing the moisture therapy lip balm. It’s a staple in my house! I hope there are plans to bring it back.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
DB
Site Experience Feedback
Dec 02, 2024
Excellent transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No
Site Experience Feedback
Dec 02, 2024
Extremely difficult to make an order, process an order, locate shipping info. Printing is very hard to read…very small
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Benjamin
Site Experience Feedback
Dec 02, 2024
I had no trouble finding the products I needed, very easy to navigate and see coupons on top of screen.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
it was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AleshaJoy
Post-Delivery Feedback
Dec 02, 2024
I love Avon's brow definer in "blonde!" It's perfect for me, so I ordered a few more.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I love the product it pisses me off when I see tik tok promote all these weird products out there like being gifted gold to promote instead of just having a great product like Avon you don’t ever need to give away free to a influencer your product is stand alone ty for staying true all my life and my mothers and her mothers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AvivaG
Post-Delivery Feedback
Dec 02, 2024
I got a moisturizer that feels nicer than others I've tried, eye shadow, and fragrances.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mrs. C
Site Experience Feedback
Dec 02, 2024
site function was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Char
Site Experience Feedback
Dec 02, 2024
Difficulty in applying promo code
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Susie
Site Experience Feedback
Nov 21, 2024
I found what I was looking for but wish Avon sold more clothing items in 100% cotton.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susie
Post-Delivery Feedback
Dec 02, 2024
I'm so surprised at the quality of the tee shirt for the price I paid. I'm glad I got two now.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
the site said if I used the FS15 code i could get free shipping but at checkout the was no place to put it so I bought less.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Delstacy24
Site Experience Feedback
Nov 19, 2024
I'm very pleased with the ease of using the website, fibrin what I needed and checking out. Prices are great right now & good deals.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 02, 2024
Oh this is asking for too much. Sorry.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Honey1
Site Experience Feedback
Dec 02, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RuthPS
Site Experience Feedback
Dec 02, 2024
I can't find items that I have routinely ordered over the years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gram
Site Experience Feedback
Dec 02, 2024
Very pleased today! Shopping and checkout went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »