Avon - Official Store Reviews - 35,063 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 161 - 180 of 35,063
Online Shopper
Site Experience Feedback
Dec 02, 2024
The site is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DebRom
Site Experience Feedback
Dec 02, 2024
Overall everything was great. I was disappointed though that you no longer carry Love Colors of Love blush. I really prefer liquid blush and you where one of the few who carried it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Notaes
Site Experience Feedback
Dec 02, 2024
I took me over 2 hours to order from Avon today, problem with website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
mello
Site Experience Feedback
Dec 02, 2024
The inability to connect directly to the AVON representative is very frustrating.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
KIM
Site Experience Feedback
Dec 02, 2024
I STARTED MY ORDER ON MY PHONE AND COULD NOT ENTER THE CODE FOR FREE GIFT. SO HOPPED ON LAPTOP, GOT IT! PLUS FREE SHIPPING!
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
JoJo
Site Experience Feedback
Dec 02, 2024
A bit of difficulty finding what I was looking for - had to search products more than I wanted to as I knew exactly what it was I wanted. Pleased with your money-saving offers.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
No
Site Experience Feedback
Dec 02, 2024
Website lost the order once so I had to put everything back in. Shipping special disappeared.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dfh
Site Experience Feedback
Dec 02, 2024
It was easy to see and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
aury
Site Experience Feedback
Dec 02, 2024
no coments. I used to be an avon representative for almost 30 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frankie O
Site Experience Feedback
Dec 02, 2024
This was a pleasant easy experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jupiter
Site Experience Feedback
Dec 02, 2024
I miss having the catalog to browse at home, but this was fine. Glad my cologne was on sale. Glad there was free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Summer
Site Experience Feedback
Dec 02, 2024
Easy to locate items, welll organized web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 02, 2024
I just purchased the Black Suede cologne for my husband for Christmas.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LisaH
Site Experience Feedback
Dec 02, 2024
a little more than 2 clicks to find the product line I wanted but it was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nance
Site Experience Feedback
Dec 02, 2024
it was hard to navigate the site. I had product numbers but no where to put them in . took too long to locate items I wanted so I did not order as much as I would have. also one product was unavailable. I was able to get free shipping which was nice.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Mojo
Site Experience Feedback
Dec 02, 2024
Great ease of use site for seniors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I am sad that you don't carry Prime cologne for men. That was my husband favorite
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
it is difficult to navigate pages in the brochure. also checking out is bad because I thought I could enter a code for free shipping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
navigating the site was difficult. search function isn't obvious really had to hunt to find discount code. your chat box is quite demanding. Why does it want my e-mail if I'm just a guest and not a member over all i thought the whole experience was disappointing
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
- Full ratings for this review »
Connie
Site Experience Feedback
Dec 02, 2024
I was disappointed some of the products were not available - SSS body spray, On Duty unscented deodorant, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »