Avon - Official Store Reviews - 35,063 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 241 - 260 of 35,063
Smellgood
Site Experience Feedback
Dec 02, 2024
I had no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Dec 02, 2024
Great Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bessie
Site Experience Feedback
Dec 02, 2024
Was easy to order. Loved free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SSS addict
Site Experience Feedback
Dec 02, 2024
I wish all sizes of SSS original were available
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Giggles
Site Experience Feedback
Dec 02, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Guera
Site Experience Feedback
Dec 02, 2024
My mother used Avon. I followed in her footsteps. Great products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
mary
Site Experience Feedback
Dec 02, 2024
Love Anew products and glimmer sticks. Cute stocking stuffers for the kids.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
The Website was very slow when checking out
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mel
Site Experience Feedback
Dec 02, 2024
I visited the site to purchase my favorite perfume and it was very easy to find what I wanted and check out. I was also happy to get free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Jen P
Site Experience Feedback
Dec 02, 2024
It's always easy to order online from Avon. The site is user friendly and I have no hesitation shopping there. I love how they highlight things I might like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bb
Post-Delivery Feedback
Dec 02, 2024
All items shipped and received as ordered. Never a complaint about AVON
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Donna
Site Experience Feedback
Dec 02, 2024
I miss the MARK Please Hold eye primer, wish you still carried that brand. The primers you carry now all seem too silky once dried, I prefer a product a little more "sticky" instead of silky.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Taba
Site Experience Feedback
Dec 02, 2024
Everything is organized. So easy to use. I love the specials and the free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jess
Site Experience Feedback
Dec 02, 2024
good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rickey
Site Experience Feedback
Dec 02, 2024
I put in password once and it said I had to have you call my number to change password. Didn’t like that! A text with a code would have been better.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Past customer
Post-Delivery Feedback
Dec 02, 2024
Skin so soft oil was supposed to be original scent but did not smell right. Also, received a lipstick that didn’t show damage but the actual stick was broken. I wanted to contact customer service to get a replacement lipstick but didn’t feel I should have to pay to return the bad product.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kim
Post-Delivery Feedback
Dec 02, 2024
The product I want is out of stock so I ordered something similar. First it was not sealed, it came in an LG box. I placed a return request but will only get $12.70 back. Plus it looks like I have to pay for shipping. I am extremely irritated.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 1
- Full ratings for this review »
Celia
Site Experience Feedback
Nov 10, 2024
It was fair. I really miss Care Deeply Lip Balm. It was a great product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Celia
Post-Delivery Feedback
Dec 02, 2024
Products are good, but I’m disappointed that my special products are no longer available, like lots-lash mascara, and care deeply lip balm.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gem
Site Experience Feedback
Dec 02, 2024
Experience was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DM
Site Experience Feedback
Dec 02, 2024
the plus to shopping online is that I don't have to deal with sales people. one thing that has changed from the past is that you used to get samples of new colonges. there are several i would love to smell, but I am not going to buy them and get stuck with a bottle that I don't like.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »