Avon - Official Store Reviews - 35,063 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 141 - 160 of 35,063
Online Shopper
Site Experience Feedback
Dec 02, 2024
Last order I received an eyeliner that was hard like plastic. I returned it with a note to replace or refund. AVON did not respond. Very unhappy. Contacted my local representative and informed her about the situation and that I was very unhappy. Also the shipping rate is too expensive. $8 for two eyeliner pencils. I ordered 6 pair of underwear and my shipping was $2.99. Avon has the highest shipping cost of any company I order from. This is my 3rd complaint regarding shipping. I'm likely to make my current order my last while I search for a similar item.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nightmagic
Site Experience Feedback
Dec 02, 2024
Website is easy to navigate, great selection, fabulous prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Understandable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cricket
Site Experience Feedback
Dec 02, 2024
Wonderful experoence!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jazzy
Site Experience Feedback
Dec 02, 2024
Absolutely love Avon. I buy so much perfume on here at an affordable price and it smells absolutely amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Enlarging and reducing the size of the pages in brochures did not work consistently and actually knocked me out of my account.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 2
- Full ratings for this review »
Becky
Site Experience Feedback
Dec 02, 2024
I couldn't find footworks product that I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dottie
Site Experience Feedback
Dec 02, 2024
I could not find the place to enter the code for No Shipping charges—FS3515. It was hard to get to the order because I kept hitting the Search key right next to it.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I do not like on line I like A Book and a person to talk with
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Great keep up the discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mic
Post-Delivery Feedback
Dec 02, 2024
I love all the products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jody
Site Experience Feedback
Dec 02, 2024
Very easy to navigated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynne
Site Experience Feedback
Dec 02, 2024
All was good. Site is easy to use. The only issue I had was that I had specific questions about a couple of the products that the product descriptions didn't answer, and when I asked the online agent, he just reprinted the catalog info (which I had already read), so that didn't answer my questions. It took quite a while for him to locate the answers to my questions.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DMZ
Post-Delivery Feedback
Dec 02, 2024
Sharon is my contact, and has been for many years. She is extremely helpful and understanding. Always concerned, that all my needs are met.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Andi
Site Experience Feedback
Dec 02, 2024
excited to try the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Janet
Site Experience Feedback
Dec 02, 2024
Shopping online is so convenient and saves me time running around trying to find what I am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 02, 2024
Tried to buy twice as much but it would not take the order…so i ordered less and it worked…
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
oscar
Site Experience Feedback
Dec 02, 2024
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RobinS
Site Experience Feedback
Dec 02, 2024
Extremely easy to find what I want and order it. Chi Essentials hair products and Skin So Soft products are wonderful. Every time I've ordered the shipping is quick and accurate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »