Avon - Official Store Reviews - 35,063 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 121 - 140 of 35,063
Nothanks
Site Experience Feedback
Dec 02, 2024
There was a code sent by text, but it didn't work on the site. However, when I went to check out, it kept reminding me to put in the code. I can't!! The site won't take it!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gemini
Site Experience Feedback
Dec 02, 2024
To many things have waitlist
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Do Not Publish
Site Experience Feedback
Dec 02, 2024
Wait time to correct an error was too late. The connection was horrible
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- Full ratings for this review »
DeeDee
Site Experience Feedback
Dec 02, 2024
I am always pleased with my Avon purchases. Being able to support my friend so easily online is a game changer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I didn't see that I had to add ccv number before submitting. Evan called avon for help before I figured out what I wasn't doing right. I was on hold for 20 minutes and figured it out then. The $15 no shipping is great.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
All about the eyes
Site Experience Feedback
Dec 02, 2024
It was very easy to order from and to see what extra specials they had to offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kim
Site Experience Feedback
Dec 02, 2024
I love the store, and I love AVON! Will definitely purchase again! Would Love more information about becoming an ambassador or selling AVON!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
LouWho
Site Experience Feedback
Dec 02, 2024
It went alright
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenny
Site Experience Feedback
Dec 02, 2024
I shopped the cyber monday deals very good price happy with my order.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
GiGi
Site Experience Feedback
Dec 02, 2024
Confused by the checkout process. The code I was given was not accepted, although I still got free shipping!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Easy to follow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kern
Site Experience Feedback
Dec 02, 2024
I love the easy of navigating the website. The sale prices are great, and the quality of the products are outstanding. I like knowing that the jewelry is unique, and the fragrance is as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Queta
Site Experience Feedback
Dec 02, 2024
Very pleased to use Avon’s website to purchase products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Very easy & convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
The Anew face cream that I use has been on back order for SEVERAL months and isn't due to restock until Jan. 30, 2025. I am dissapointed that I have been without it for so long.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deborah
Site Experience Feedback
Dec 02, 2024
Shipping charges are too high. I only ordered today because of free shipping - I already have some of what I ordered, but free shipping doesn’t happen all the time so I’m taking advantage of it
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Annajane
Site Experience Feedback
Dec 02, 2024
Hard to find what I wanted
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »