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AP Electric Reviews - 736 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%90%

Neutral

10%7%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 61 - 80 of 736

Sparky

Site Experience Feedback

Nov 02, 2024

Just ordering a required part for a repair to help a customer.

alaska907flyboy

Site Experience Feedback

Nov 02, 2024

easy site to use. happy with the experience

Gary S.

Site Experience Feedback

Nov 02, 2024

Tim is amazing!!!!

imredeemed39

Site Experience Feedback

Oct 15, 2024

The website was very easy to maneuver and I was happy to be able to understand the ease of each question. I will be recommending this merchant to others.

Ken

Site Experience Feedback

Nov 01, 2024

Easy to navigate. Good pay options

Online Shopper

Site Experience Feedback

Oct 31, 2024

Everything functioned as it should, and purchase was streamline

Richard

Site Experience Feedback

Oct 07, 2024

Website was easy to follow without a lot of stupid details


Post-Delivery Feedback

Oct 30, 2024

Excellent service.

Roby Family

Site Experience Feedback

Oct 30, 2024

Clear and concise, good descriptions

JS Generators

Site Experience Feedback

Oct 29, 2024

Great company to do business with.

Craw

Site Experience Feedback

Oct 12, 2024

Easy to shop and find specs needed for our generator


Post-Delivery Feedback

Oct 29, 2024

Delivery set for 10/23. Nothing until 10/25 without any type of access to the shipping agency or updated on the tracking. Everything is here and in great shape, just late

Doc

Site Experience Feedback

Oct 28, 2024

You had what I needed for my project and ordering on your site was easy. Thank You

Matt

Site Experience Feedback

Oct 18, 2024

Always have a great experience doing business with AP Electric. I do not purchase generator sets often, but when I am in the market for one I shop here first. Never disappointed.


Post-Delivery Feedback

Oct 28, 2024

AP Electric is my go to for generators. They share have the lowest price and in stock units.

BB8

Post-Delivery Feedback

Oct 28, 2024

Very quick delivery

Cody W

Site Experience Feedback

Oct 17, 2024

It was great!


Post-Delivery Feedback

Oct 27, 2024

It was such an easy process start to finish

Online Shopper

Site Experience Feedback

Oct 10, 2024

I ordered the product but I have actually not received it so the survey is premature.


Post-Delivery Feedback

Oct 27, 2024

Delivery date and method were uncertain. The Aftership tracking service did not provide any updates on shipping details. I had requested a smaller lift truck that would fit in my driveway rather than an eighteen wheel rig but the order came in a very large truck after a single phone call alert on the day of delivery. The drop off had to be quickly arranged for an alternate address, rather than my home. I had to provide the transportation onto my property. The driver was nice and very helpful in unloading the order onto the back of my pickup truck.

Online Shopper

Site Experience Feedback

Oct 27, 2024

easy to purchase

Sue G

Site Experience Feedback

Oct 27, 2024

It was easy and I found what I was looking for !

chief

Site Experience Feedback

Oct 26, 2024

First time purchase, good experience.

Online Shopper

Site Experience Feedback

Oct 24, 2024

liked it

Mike

Site Experience Feedback

Oct 24, 2024

I just ordered a transfer switch, not a big deal