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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 101 - 120 of 737

Ricky

Site Experience Feedback

Oct 18, 2024

very nice

Bruce 22kw

Site Experience Feedback

Oct 18, 2024

Very smooth purchase.

bubba

Site Experience Feedback

Oct 17, 2024

Your website is fantastic and old electricians like myself need simple to use websites

Mike

Site Experience Feedback

Oct 16, 2024

Smooth

CBD

Site Experience Feedback

Oct 16, 2024

Marc has been a great person to work with. 5 star rating. He is extremely technical and knows how to serve customers.

GP

Site Experience Feedback

Oct 16, 2024

Called technical support for information prior to ordering, very helpful.

Online Shopper

Site Experience Feedback

Oct 16, 2024

fast and easy

Online Shopper

Site Experience Feedback

Oct 16, 2024

Tim was very helpful

Ben

Site Experience Feedback

Oct 15, 2024

Great prices and shipping.

Sparkie

Site Experience Feedback

Oct 15, 2024

Purchased stand by generator for client. I'm an electrician. Tim King was a great help.

Chuck

Site Experience Feedback

Oct 15, 2024

AP electric is always my go to, for generac generators

Roger

Post-Delivery Feedback

Oct 15, 2024

Abf freight is a joke. Had my generator since 10/3/24 and I received it today and I had to call them to get it or I'd still be waiting. You need to change carriers.

Dave

Site Experience Feedback

Oct 15, 2024

Good clear purchasing experience

Gpoles

Site Experience Feedback

Oct 15, 2024

great very easy to use website found what I was looking for very easily!

Lionjd

Post-Delivery Feedback

Oct 15, 2024

My specific model generator has been discontinued and AP had the service kit in stock. No one local had it

Duck

Site Experience Feedback

Oct 14, 2024

Easy to order

Easy ordering/payment options

Site Experience Feedback

Oct 14, 2024

Very easy to get around and enjoyed the many payment options

Mari

Site Experience Feedback

Oct 14, 2024

Price was higher than generic, but happy to purchase a name brand item.

Jeff

Site Experience Feedback

Oct 14, 2024

Good site .. hopefully the shipping is fast ..so far so good.

Rob

Site Experience Feedback

Sep 29, 2024

Always excellent service!