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AP Electric Reviews - 736 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%90%

Neutral

10%7%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 41 - 60 of 736

Frale

Site Experience Feedback

Nov 10, 2024

Easy and to the point.

Larry

Site Experience Feedback

Nov 07, 2024

good interaction. Easy.

Day

Site Experience Feedback

Nov 07, 2024

Great

Old Boy

Site Experience Feedback

Nov 06, 2024

Website relative simple and easy to use, wasn't very clear on the shipping time line and product availability.

Dvel

Site Experience Feedback

Nov 06, 2024

Called with my model number to get the right maintenance kit. Talked to Janelle and she helped right away. Great Service

Duke

Site Experience Feedback

Nov 06, 2024

Overall, help was OK

Phil

Site Experience Feedback

Nov 05, 2024

Another well-known company advertised free shipping, charged my card, then a week later advised me of a shipping surcharge, and a 3-4 week delay in shipping. I cancelled the order and went APElectric which has REAL free shipping and lift gate service, and the generator was in stock.

Parsed

Site Experience Feedback

Nov 05, 2024

Fast service. Hoping for quick shipping.

Mbusch

Site Experience Feedback

Nov 05, 2024

Your technical support staff was very helpful and very knowledgeable of the product I purchased

garner electric service

Site Experience Feedback

Oct 14, 2024

Easily navigated web site, good product selection, helpful sales

Ronnie

Site Experience Feedback

Oct 21, 2024

Very easy


Post-Delivery Feedback

Nov 05, 2024

Great experience

greenftechn

Site Experience Feedback

Nov 05, 2024

Smooth product selection and checkout. Hoping to receive promptly.

Boss

Site Experience Feedback

Nov 04, 2024

Ive made several purchase from AP over the years. I purchase from here to fulfil jobs via my company, A Mobile RV Repair Service, and Cummins Certified Repair dealer.

januarynina

Post-Delivery Feedback

Nov 04, 2024

I am very please with my purchase. I placed the items in my in box and was very pleasantly surprised and pleased to find the price was less when I went to check out. I did inquire via email about the maintenance kit that was not shipped but was lined through with the letters D/S next to the item on the packing slip. I have yet to hear from anyone and have not received the maintenance kit. I would recommend AP Electric..

Online Shopper

Site Experience Feedback

Nov 04, 2024

easy to use

Cutedog

Site Experience Feedback

Nov 04, 2024

great experience

Jiffy117

Site Experience Feedback

Nov 03, 2024

Needed a part for customer. This site had a good price and what I hope to be quick shipping.

don

Site Experience Feedback

Nov 03, 2024

quick and easy like we men like are shopping experience

BillD54

Post-Delivery Feedback

Nov 03, 2024

Easy to use website made the selection process a snap. Electrician highly recommended this Company

Bob L

Post-Delivery Feedback

Nov 03, 2024

Second purchase from AP. Great price and warranty. Ordering and delivery was easy. Great company to deal with