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AP Electric Reviews - 736 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%90%

Neutral

10%7%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 81 - 100 of 736

Hey

Site Experience Feedback

Oct 23, 2024

Shipping says free but charging $50.00

Genman

Site Experience Feedback

Oct 23, 2024

Transaction was smooth

AJ

Site Experience Feedback

Oct 22, 2024

We’ll see how long it takes to get to me.

KT

Site Experience Feedback

Oct 07, 2024

The order started with a big help from Jannel

JS

Site Experience Feedback

Oct 01, 2024

Overall I was pleased with the navagation and ease of using the website.


Post-Delivery Feedback

Oct 22, 2024

I was highly impressed with the ease of using the website and ordering exactly what I needed. There was inventory on hand, and I had my new generator within 3-days! The delivery to my home was exceptional! The crating of the unit was exceptional! I would definitely recommend AP Electric to friends and family.

Big D

Site Experience Feedback

Oct 22, 2024

Experience was good.

Tony

Site Experience Feedback

Oct 10, 2024

It was easy to find what I was looking for and place the order. There was no picture of the item but I'm sure it's hard to have pictures of all of your inventory.


Post-Delivery Feedback

Oct 21, 2024

The product was in stock and delivered quickly.

oloman2024

Site Experience Feedback

Oct 21, 2024

very easy and smooth no issues

Online Shopper

Site Experience Feedback

Oct 21, 2024

Only disappointment was signed up for emails to get 8% discount and the code was useless.

Vaughn

Site Experience Feedback

Oct 19, 2024

The online purchase was easy to perform.

Ronnie C.

Site Experience Feedback

Oct 19, 2024

Ordered online. Everything went well. No tax was indicated but i got taxed. Probably my damn states fault. Overall a smooth purchase. But need to get the generator before any further reviews.

Lowrider

Site Experience Feedback

Sep 27, 2024

Great company!


Post-Delivery Feedback

Oct 19, 2024

The purchase and delivery of my generator were spot on. The truck had a liftgate an put the genset right where I needed it.

HoffElectric

Site Experience Feedback

Oct 09, 2024

great selection, good pricing, good communication on shipping

Brandon

Site Experience Feedback

Oct 18, 2024

Everything was smooth. I google searched the product I wanted and your site popped up, I had it ordered in less than 5 minutes.

Online Shopper

Site Experience Feedback

Oct 18, 2024

so far things have went well

Greg

Site Experience Feedback

Oct 18, 2024

Mike was very helpful with my purchase of a Generac 26KW stand by generator. He answered all my questions and helped me decide on the correct generator for my application. I would definitely recommend him and your company to my friends.

skull

Site Experience Feedback

Oct 18, 2024

be sure to tell buyers to approve credit card amount from bank for large purchases

. Ark

Site Experience Feedback

Oct 18, 2024

Great

Dodge

Site Experience Feedback

Oct 18, 2024

Good follow-up on previous purchase for an additional 10% discount prior to a sale. Much Appreciated

Ricky

Site Experience Feedback

Oct 18, 2024

very nice