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AP Electric Reviews - 736 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%90%

Neutral

10%7%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 21 - 40 of 736

Austin

Site Experience Feedback

Nov 19, 2024

Mike did an awesome job helping me with my order

River

Site Experience Feedback

Nov 18, 2024

good

Jeff

Site Experience Feedback

Oct 26, 2024

Great! Love this place, great prices, easy to do business with!


Post-Delivery Feedback

Nov 18, 2024

Overall I would recommend them. They did a great job and everything arrived on time....except for the paper copy of the Installation Manual for the generator. Yes, that is the responsibility of the manufacturer but I would have hoped they could have one around hey could send to me. Nope. Out of luck....download your own copy.

No man and young woman off gridding

Site Experience Feedback

Nov 15, 2024

Great overall shopping experience! I will be shopping again and great value.

Megan

Site Experience Feedback

Nov 15, 2024

Website is quick and easy to use!

Kenton

Site Experience Feedback

Sep 07, 2024

Very quick and easy

Online Shopper

Site Experience Feedback

Nov 14, 2024

Great

Cooterbug

Site Experience Feedback

Oct 28, 2024

Very easy to find what I was looking for and great price


Post-Delivery Feedback

Nov 14, 2024

Ap electric was very good about contacting me on my order

AP

Site Experience Feedback

Nov 06, 2024

I was unable to edit my current information.

JR

Site Experience Feedback

Nov 14, 2024

just fine

Gary

Site Experience Feedback

Nov 13, 2024

Great prices

S, Guyette

Site Experience Feedback

Nov 13, 2024

fast, easy experience

Emilio Crespo

Site Experience Feedback

Oct 26, 2024

Good experience


Post-Delivery Feedback

Nov 13, 2024

Didn’t gave me on time the certificate to export the equipment

Rob

Site Experience Feedback

Nov 12, 2024

good

Geo

Site Experience Feedback

Nov 02, 2024

Easy and direct purchase


Post-Delivery Feedback

Nov 12, 2024

I would recommend AP electric. It had a small area of damage on the switch but I paid for two day shipping and it arrived about 5-6 days later

KSD

Post-Delivery Feedback

Nov 12, 2024

They had exactly what I needed and delivered it quickly.

Al

Site Experience Feedback

Nov 11, 2024

Great

Gumbie

Site Experience Feedback

Oct 18, 2024

Very easy to navigate


Post-Delivery Feedback

Nov 11, 2024

Great price and availability

Linda

Site Experience Feedback

Nov 11, 2024

AP electric has always been great; been doing business with them since we purchased our generator in 2011. Great company and customer service.

Steve G

Site Experience Feedback

Nov 11, 2024

Easy shopping