Angara Reviews - 4,253 Review - 9.5/10
2023
Winner
Circle of
Excellence
2 years
Angara Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 14% | 15% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for Angara
Showing 61 - 80 of 4,253
Tt
Site Experience Feedback
Nov 19, 2024
I found what i was looking for at a good price
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hi Eryka, Thank you for sharing your feedback with us on Bizrate. We’re thrilled to hear that you had a delightful experience with our website. If you have any further questions or require assistance, please don’t hesitate to reac...
Read full response »Weinz
Site Experience Feedback
Nov 19, 2024
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello, Christian, Thank you so much for the 10/10 review! We're thrilled to hear you had a good experience, appreciated our service, and are overall satisfied. Your feedback means a lot to us, and we look forward to serving you ag...
Read full response »MichelleX
Site Experience Feedback
Nov 18, 2024
It'll be better if more information about the gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Xiao, Thank you for your feedback. We would like to let you know that we never hide anything from our customers. We do provide the free gift details on the checkout page. One of our Customer Experience Managers has reached o...
Read full response »Online Shopper
Site Experience Feedback
Nov 18, 2024
Excellent experience as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi James, We're glad to see you shop with us again! We hope to see you shop with us more.
Chris 924
Site Experience Feedback
Nov 18, 2024
I enjoyed that I was able to not only see images of the item that I purchased but a video as well. I also appreciated the free gifts that were included with my purchase.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Christina, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed shopping with us. We appreciate your business and anticipate seeing you again shopping with us.
Connor
Site Experience Feedback
Nov 18, 2024
Everything was good except when I tried to back out of one listing to the rest of my searches it just put me on the main menu.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Connor, Thank you for your feedback. We’re sorry to hear about your experience. We strive to offer a smooth and responsive experience across all platforms, no matter the device. One of our customer experience managers has re...
Read full response »Lol
Site Experience Feedback
Nov 18, 2024
I'm very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Kamil, Thank you for your feedback. We're delighted to hear that you had a positive experience. Our team works hard to ensure a seamless and enjoyable experience for all our users, and we look forward to serving you again so...
Read full response »Fleberta
Site Experience Feedback
Nov 18, 2024
NIce
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DaveL
Site Experience Feedback
Oct 25, 2024
I speny ywo houra late last night trying to place this otder. Dispite Juyxe's valient effort I was forbed to give in amd go to bed. Today everything went smoothly. Please give my sincere thanks to Joyce for her efforts.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
DaveL
Post-Delivery Feedback
Nov 18, 2024
I initially had difficulty with communication. If it was because of the internet, my septogenarian incompetence or some other cause I do not know. Whatever the cause Joyce in C.S. went above and beyond to get it fixed. Got my order ans I fixed for the holidays. Thanks again Joyce!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From Angara
Hello David, Thank you for your feedback. We are delighted to hear that everything went so smoothly. We are here to help you throughout the journey and are excited for you to receive your jewelry.
D
Site Experience Feedback
Nov 18, 2024
Fantastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Destin, Thank you for taking the time to share your feedback with us. We are glad to know that you had a wonderful shopping experience. We hope that you enjoy your new jewelry.
DJSAMSKI
Site Experience Feedback
Nov 18, 2024
Excellent. Easy shopping experience. Great items. Will definitely recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Samuel, Thank you so much for your feedback! We're delighted to hear that you had a smooth shopping experience and appreciated the variety of our jewelry. Our team works hard to ensure a seamless and enjoyable experience for...
Read full response »Breezy
Site Experience Feedback
Nov 18, 2024
I found what I was looking for quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Wendi, Thank you for your positive review! We’re thrilled to hear that you found what you were looking for quickly. If you need any further assistance or have any questions, feel free to reach out.
Sandbox
Site Experience Feedback
Nov 18, 2024
Comparing stones was difficult
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Revin, Thank you for reaching out to us and providing your feedback as it helps us assist you better. We are very sorry to hear about the challenge you faced while comparing the stones. Therefore, one of our Customer Experie...
Read full response »Doolie
Site Experience Feedback
Nov 18, 2024
the site was simple and easy to use, they even added a free gift to my order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Abdulsaidiq! Thank you for your feedback! We're delighted that our website provided you with a smooth experience and met your expectations. It's great to hear you're extremely happy! If you ever need any help, feel free to r...
Read full response »Megmarie
Site Experience Feedback
Oct 28, 2024
Angara has been quick to respond and helpful With my questions.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Megmarie
Post-Delivery Feedback
Nov 18, 2024
The wedding band that I ordered was delivered on time and is absolutely beautiful!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From Angara
Hello Meg, Thank you for your kind words. We're thrilled to hear that our team has been responsive and helpful. Your satisfaction is our priority, and we look forward to assisting you again!
Ayushi
Post-Delivery Feedback
Nov 18, 2024
I loved the smooth experience on the website. Different ways to visualize the carat and how would it look on me. Also, different options for chain available. The delivery was in time and I loved their packaging. It looked very well when I wore it and got many compliments
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
JM
Site Experience Feedback
Nov 18, 2024
Website was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Joseph! Thank you! We are glad you enjoyed the purchasing process on our website and appreciated it. Your feedback means a lot to us! Should you need any assistance, please don’t hesitate to reach out — we’re always here to ...
Read full response »Jackie
Site Experience Feedback
Nov 18, 2024
Excellent. I love being able to customize orders
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Joseph, Thank you for your positive feedback! We love hearing from our customers regarding their shopping experiences with us. We're ecstatic to hear you approve of our website, the options, and our product selection. We h...
Read full response »David
Site Experience Feedback
Nov 18, 2024
Website experience was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello David! Thank you for your feedback! We're delighted that our website provided you with a smooth experience and met your expectations. If you ever need any help, feel free to reach out to us.
john m
Site Experience Feedback
Nov 18, 2024
easy to use , last purchase was great quality i assume this purchase will be the same
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Jonathan, Thank you for your positive feedback! We appreciate any time we hear from our continued customers. We're glad you had another great online shopping experience with us, and that the website and quality were up to y...
Read full response »