Angara Reviews - 4,253 Review - 9.5/10

Nov 24, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

14%15%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Recent Reviews for Angara

Showing 61 - 80 of 4,253

Tt

Site Experience Feedback

Nov 19, 2024

I found what i was looking for at a good price

From Angara

Hi Eryka, Thank you for sharing your feedback with us on Bizrate. We’re thrilled to hear that you had a delightful experience with our website. If you have any further questions or require assistance, please don’t hesitate to reac...

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Weinz

Site Experience Feedback

Nov 19, 2024

Very good.

From Angara

Hello, Christian, Thank you so much for the 10/10 review! We're thrilled to hear you had a good experience, appreciated our service, and are overall satisfied. Your feedback means a lot to us, and we look forward to serving you ag...

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MichelleX

Site Experience Feedback

Nov 18, 2024

It'll be better if more information about the gift.

From Angara

Hello Xiao, Thank you for your feedback. We would like to let you know that we never hide anything from our customers. We do provide the free gift details on the checkout page. One of our Customer Experience Managers has reached o...

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Online Shopper

Site Experience Feedback

Nov 18, 2024

Excellent experience as always

From Angara

Hi James, We're glad to see you shop with us again! We hope to see you shop with us more.

Chris 924

Site Experience Feedback

Nov 18, 2024

I enjoyed that I was able to not only see images of the item that I purchased but a video as well. I also appreciated the free gifts that were included with my purchase.

From Angara

Hello Christina, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed shopping with us. We appreciate your business and anticipate seeing you again shopping with us.

Connor

Site Experience Feedback

Nov 18, 2024

Everything was good except when I tried to back out of one listing to the rest of my searches it just put me on the main menu.

From Angara

Hello Connor, Thank you for your feedback. We’re sorry to hear about your experience. We strive to offer a smooth and responsive experience across all platforms, no matter the device. One of our customer experience managers has re...

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Lol

Site Experience Feedback

Nov 18, 2024

I'm very satisfied

From Angara

Hello Kamil, Thank you for your feedback. We're delighted to hear that you had a positive experience. Our team works hard to ensure a seamless and enjoyable experience for all our users, and we look forward to serving you again so...

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Fleberta

Site Experience Feedback

Nov 18, 2024

NIce

DaveL

Site Experience Feedback

Oct 25, 2024

I speny ywo houra late last night trying to place this otder. Dispite Juyxe's valient effort I was forbed to give in amd go to bed. Today everything went smoothly. Please give my sincere thanks to Joyce for her efforts.


Post-Delivery Feedback

Nov 18, 2024

I initially had difficulty with communication. If it was because of the internet, my septogenarian incompetence or some other cause I do not know. Whatever the cause Joyce in C.S. went above and beyond to get it fixed. Got my order ans I fixed for the holidays. Thanks again Joyce!

From Angara

Hello David, Thank you for your feedback. We are delighted to hear that everything went so smoothly. We are here to help you throughout the journey and are excited for you to receive your jewelry.

D

Site Experience Feedback

Nov 18, 2024

Fantastic

From Angara

Hello Destin, Thank you for taking the time to share your feedback with us. We are glad to know that you had a wonderful shopping experience. We hope that you enjoy your new jewelry.

DJSAMSKI

Site Experience Feedback

Nov 18, 2024

Excellent. Easy shopping experience. Great items. Will definitely recommend.

From Angara

Hello Samuel, Thank you so much for your feedback! We're delighted to hear that you had a smooth shopping experience and appreciated the variety of our jewelry. Our team works hard to ensure a seamless and enjoyable experience for...

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Breezy

Site Experience Feedback

Nov 18, 2024

I found what I was looking for quickly

From Angara

Hello Wendi, Thank you for your positive review! We’re thrilled to hear that you found what you were looking for quickly. If you need any further assistance or have any questions, feel free to reach out.

Sandbox

Site Experience Feedback

Nov 18, 2024

Comparing stones was difficult

From Angara

Hello Revin, Thank you for reaching out to us and providing your feedback as it helps us assist you better. We are very sorry to hear about the challenge you faced while comparing the stones. Therefore, one of our Customer Experie...

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Doolie

Site Experience Feedback

Nov 18, 2024

the site was simple and easy to use, they even added a free gift to my order.

From Angara

Hello Abdulsaidiq! Thank you for your feedback! We're delighted that our website provided you with a smooth experience and met your expectations. It's great to hear you're extremely happy! If you ever need any help, feel free to r...

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Megmarie

Site Experience Feedback

Oct 28, 2024

Angara has been quick to respond and helpful With my questions.


Post-Delivery Feedback

Nov 18, 2024

The wedding band that I ordered was delivered on time and is absolutely beautiful!

From Angara

Hello Meg, Thank you for your kind words. We're thrilled to hear that our team has been responsive and helpful. Your satisfaction is our priority, and we look forward to assisting you again!

Ayushi

Post-Delivery Feedback

Nov 18, 2024

I loved the smooth experience on the website. Different ways to visualize the carat and how would it look on me. Also, different options for chain available. The delivery was in time and I loved their packaging. It looked very well when I wore it and got many compliments

JM

Site Experience Feedback

Nov 18, 2024

Website was easy to navigate

From Angara

Hello Joseph! Thank you! We are glad you enjoyed the purchasing process on our website and appreciated it. Your feedback means a lot to us! Should you need any assistance, please don’t hesitate to reach out — we’re always here to ...

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Jackie

Site Experience Feedback

Nov 18, 2024

Excellent. I love being able to customize orders

From Angara

Hello Joseph, Thank you for your positive feedback! We love hearing from our customers regarding their shopping experiences with us. We're ecstatic to hear you approve of our website, the options, and our product selection. We h...

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David

Site Experience Feedback

Nov 18, 2024

Website experience was good.

From Angara

Hello David! Thank you for your feedback! We're delighted that our website provided you with a smooth experience and met your expectations. If you ever need any help, feel free to reach out to us.

john m

Site Experience Feedback

Nov 18, 2024

easy to use , last purchase was great quality i assume this purchase will be the same

From Angara

Hello Jonathan, Thank you for your positive feedback! We appreciate any time we hear from our continued customers. We're glad you had another great online shopping experience with us, and that the website and quality were up to y...

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