Angara Reviews - 4,157 Review - 9.4/10

Dec 3, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%82%

Neutral

15%16%

Negative

2%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for Angara

Showing 101 - 120 of 4,157

Nope

Site Experience Feedback

Nov 29, 2024

No issues although I still don’t know much about enhanced push back

From Angara

Hello Heidi, Thank you for your positive review! We're glad to hear you had no issues with our services. We understand that enhanced pushback can be a complex topic, and we’re here to help you learn more about it. One of our Custo...

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Jr

Site Experience Feedback

Nov 29, 2024

Easy to navigate

From Angara

Hi Jeanne, Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you found our site easy to navigate. Your feedback means the world to us, and we’re so glad we could provide you with a smooth and seamless...

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RD

Site Experience Feedback

Nov 28, 2024

Clear presentation and authentic products!

From Angara

HI Ritaja, Thank you for your wonderful feedback! We are glad to hear that you appreciate our clear presentation and authentic products. Your satisfaction is our top priority, and it’s great to know that we’re meeting your expecta...

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Michael

Site Experience Feedback

Nov 28, 2024

Easy to find what I was looking for.

From Angara

Hello Michael, Thank you for your feedback! We're delighted to hear that you were able to easily find what you were looking for. Our goal is to make your search as efficient and satisfying as possible. We're excited for you to rec...

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Mike

Site Experience Feedback

Nov 28, 2024

Super website. Excellent products

From Angara

Hello Mike, Thank you for your feedback. We are delighted to know that you had an awesome shopping experience with us. We hope that you enjoy your new jewelry.

Online Shopper

Site Experience Feedback

Nov 28, 2024

Very good

From Angara

Hello Linda, Thank you for your feedback! We're happy that you had a positive shopping experience. We're excited for you to receive your earrings and look forward to seeing you soon!

CME

Site Experience Feedback

Nov 28, 2024

Ease of shopping

From Angara

Hello Claire, Thank you for taking the time to share your feedback with us. We are glad to know that you had a wonderful shopping experience with us. We hope that you enjoy your new jewelry.

Elizabeth

Post-Delivery Feedback

Nov 28, 2024

I liked that the product looked better than the photos and that delivery was secure. Holding the earrings, they seem a little fragile and the backs are a little difficult to put on so I changed out the backs to some that are easier to put on. Overall, I really enjoy the earrings.

bruh

Site Experience Feedback

Nov 28, 2024

litty as hell

From Angara

Hello Michael! Thank you for such positive feedback. We are happy to hear how our customers appreciate and admire the way our website is placed. We will continue to strive for excellence in that arena.

Ted

Site Experience Feedback

Nov 28, 2024

Overall a positive experience. Selecting the free gift should be more intuitive. Also multiple promotions running simultaneously was difficult to navigate to get the optimal price.

From Angara

Hello Teodoro, Thank you for reaching out to us and providing your feedback as it helps us assist you and future customers, better. We are very sorry to hear that you had some issues with the free gift option and with the multipl...

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Kim

Site Experience Feedback

Nov 28, 2024

Great - I think Im going with a Morganite engagement ring. It would be nice to have a wedding ring with morganite in it as well.

From Angara

Hello Kimberly! Thank you for your wonderful feedback! We appreciate your support and promise to keep up with the standards we have achieved. We're right here if you need any assistance.

Charlie

Site Experience Feedback

Nov 28, 2024

Easy to use. Good payment options and clear illustration of products.

From Angara

Hello Charles, Thank you for your positive feedback! We appreciate when our customers can share their online shopping experiences with us. We're happy you approve of our website, payment options, and illustrations. Please continue...

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PhilsPhan

Site Experience Feedback

Nov 28, 2024

Thanks

From Angara

Hi Tim, You're welcome!

robin

Site Experience Feedback

Nov 01, 2024

disappointed that it took me days to find a 15% off code. higher amount codes didn’t work.


Post-Delivery Feedback

Nov 28, 2024

first if all the presentation of this piece was amazing and unexpected. the scent was absolutely intoxicating, the bag and boxes sophisticated, and the element of surprise when the ring box was opened really elevated this purchase. the ring is gorgeous.

From Angara

Hello Robin, Thank you for your feedback! We’re sorry to hear about the trouble you experienced finding a discount code. We appreciate your patience and want to make this right. Our customer support team will reach out to you to a...

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TURTLE MAN

Site Experience Feedback

Nov 28, 2024

It wasn’t easy finding what I was looking for but when I did the checkout process was quite simple

From Angara

Hello James, Thank you for your feedback. It seems you may have encountered some difficulty finding the product you were looking for on our website. Could you tell us more about your experience with our search and navigation featu...

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Kimberly

Site Experience Feedback

Nov 27, 2024

Easy to pick exactly what seemed right for me. Very excited to receive my gifts.

From Angara

Hello Kimberly, Thank you for taking the time to share your feedback with us. Delighted to know that you had a great shopping experience with us. We are also excited about your new jewelry and hope that you enjoy it.

Patrick

Site Experience Feedback

Nov 27, 2024

Everything was fine

From Angara

Hello Patrick, Thank you for sharing your feedback. We're glad to see that you had a smooth shopping experience with us and we hope that you enjoy your new jewelry.

Online Shopper

Post-Delivery Feedback

Nov 27, 2024

My return request is still pending, so it is premature for me to comment on my satisfaction. Up until now, I have only had positive feelings about doing business with Angara. This is the first time that I have not been happy with the quality of the item ordered.

Online Shopper

Post-Delivery Feedback

Nov 27, 2024

Extremely disapointed with the lack of quality of the stones. Inconsistent as I order this same ring before

T-Mc

Site Experience Feedback

Nov 27, 2024

was easy to find what i was looking for and it was the exact same as the one my special person lost

From Angara

Hello Tony, Thank you so much for your wonderful review! We're delighted to hear that you were able to easily find exactly what you were looking for and that it matched the item your special person lost. We truly appreciate your f...

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