Angara Reviews - 4,157 Review - 9.4/10
2023
Winner
Circle of
Excellence
2 years
Angara Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 82% |
Neutral | 15% | 16% |
Negative | 2% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Recent Reviews for Angara
Showing 101 - 120 of 4,157
Nope
Site Experience Feedback
Nov 29, 2024
No issues although I still don’t know much about enhanced push back
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Heidi, Thank you for your positive review! We're glad to hear you had no issues with our services. We understand that enhanced pushback can be a complex topic, and we’re here to help you learn more about it. One of our Custo...
Read full response »Jr
Site Experience Feedback
Nov 29, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Jeanne, Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you found our site easy to navigate. Your feedback means the world to us, and we’re so glad we could provide you with a smooth and seamless...
Read full response »RD
Site Experience Feedback
Nov 28, 2024
Clear presentation and authentic products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
HI Ritaja, Thank you for your wonderful feedback! We are glad to hear that you appreciate our clear presentation and authentic products. Your satisfaction is our top priority, and it’s great to know that we’re meeting your expecta...
Read full response »Michael
Site Experience Feedback
Nov 28, 2024
Easy to find what I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Michael, Thank you for your feedback! We're delighted to hear that you were able to easily find what you were looking for. Our goal is to make your search as efficient and satisfying as possible. We're excited for you to rec...
Read full response »Mike
Site Experience Feedback
Nov 28, 2024
Super website. Excellent products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Mike, Thank you for your feedback. We are delighted to know that you had an awesome shopping experience with us. We hope that you enjoy your new jewelry.
Online Shopper
Site Experience Feedback
Nov 28, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Linda, Thank you for your feedback! We're happy that you had a positive shopping experience. We're excited for you to receive your earrings and look forward to seeing you soon!
CME
Site Experience Feedback
Nov 28, 2024
Ease of shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Claire, Thank you for taking the time to share your feedback with us. We are glad to know that you had a wonderful shopping experience with us. We hope that you enjoy your new jewelry.
Elizabeth
Post-Delivery Feedback
Nov 28, 2024
I liked that the product looked better than the photos and that delivery was secure. Holding the earrings, they seem a little fragile and the backs are a little difficult to put on so I changed out the backs to some that are easier to put on. Overall, I really enjoy the earrings.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
bruh
Site Experience Feedback
Nov 28, 2024
litty as hell
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From Angara
Hello Michael! Thank you for such positive feedback. We are happy to hear how our customers appreciate and admire the way our website is placed. We will continue to strive for excellence in that arena.
Ted
Site Experience Feedback
Nov 28, 2024
Overall a positive experience. Selecting the free gift should be more intuitive. Also multiple promotions running simultaneously was difficult to navigate to get the optimal price.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hello Teodoro, Thank you for reaching out to us and providing your feedback as it helps us assist you and future customers, better. We are very sorry to hear that you had some issues with the free gift option and with the multipl...
Read full response »Kim
Site Experience Feedback
Nov 28, 2024
Great - I think Im going with a Morganite engagement ring. It would be nice to have a wedding ring with morganite in it as well.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Kimberly! Thank you for your wonderful feedback! We appreciate your support and promise to keep up with the standards we have achieved. We're right here if you need any assistance.
Charlie
Site Experience Feedback
Nov 28, 2024
Easy to use. Good payment options and clear illustration of products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Charles, Thank you for your positive feedback! We appreciate when our customers can share their online shopping experiences with us. We're happy you approve of our website, payment options, and illustrations. Please continue...
Read full response »PhilsPhan
Site Experience Feedback
Nov 28, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Tim, You're welcome!
robin
Site Experience Feedback
Nov 01, 2024
disappointed that it took me days to find a 15% off code. higher amount codes didn’t work.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
robin
Post-Delivery Feedback
Nov 28, 2024
first if all the presentation of this piece was amazing and unexpected. the scent was absolutely intoxicating, the bag and boxes sophisticated, and the element of surprise when the ring box was opened really elevated this purchase. the ring is gorgeous.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From Angara
Hello Robin, Thank you for your feedback! We’re sorry to hear about the trouble you experienced finding a discount code. We appreciate your patience and want to make this right. Our customer support team will reach out to you to a...
Read full response »TURTLE MAN
Site Experience Feedback
Nov 28, 2024
It wasn’t easy finding what I was looking for but when I did the checkout process was quite simple
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello James, Thank you for your feedback. It seems you may have encountered some difficulty finding the product you were looking for on our website. Could you tell us more about your experience with our search and navigation featu...
Read full response »Kimberly
Site Experience Feedback
Nov 27, 2024
Easy to pick exactly what seemed right for me. Very excited to receive my gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Kimberly, Thank you for taking the time to share your feedback with us. Delighted to know that you had a great shopping experience with us. We are also excited about your new jewelry and hope that you enjoy it.
Patrick
Site Experience Feedback
Nov 27, 2024
Everything was fine
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Patrick, Thank you for sharing your feedback. We're glad to see that you had a smooth shopping experience with us and we hope that you enjoy your new jewelry.
Online Shopper
Post-Delivery Feedback
Nov 27, 2024
My return request is still pending, so it is premature for me to comment on my satisfaction. Up until now, I have only had positive feelings about doing business with Angara. This is the first time that I have not been happy with the quality of the item ordered.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 27, 2024
Extremely disapointed with the lack of quality of the stones. Inconsistent as I order this same ring before
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
T-Mc
Site Experience Feedback
Nov 27, 2024
was easy to find what i was looking for and it was the exact same as the one my special person lost
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Tony, Thank you so much for your wonderful review! We're delighted to hear that you were able to easily find exactly what you were looking for and that it matched the item your special person lost. We truly appreciate your f...
Read full response »