Angara Reviews - 4,253 Review - 9.5/10

Nov 24, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

14%15%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Recent Reviews for Angara

Showing 41 - 60 of 4,253

johnhcrim

Site Experience Feedback

Oct 23, 2024

All was great, found exactly what I was looking for with many configurable metal choices and stone sizes.


Post-Delivery Feedback

Nov 20, 2024

My order had two items, returned one for repair after communicating with customer service. They were very quick and professional in all aspects. One earring back would not stay on, CS requested I return ship item for repair.

From Angara

Hello John, Thank you for your positive review! Any time our customers can submit a review and share their shopping experience with us is greatly appreciated. We're glad to hear you approve of our website and the variety of the j...

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Shoe

Site Experience Feedback

Nov 20, 2024

Have been ordering from Angara for several years. I keep returning as I am very happy the the quality levels.

From Angara

Hello Greg, Thank you for such positive feedback! We always appreciate hearing from our continued customers regarding their online shopping experiences with us. We're happy to hear how you approve of our service and the quality o...

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Rob

Site Experience Feedback

Nov 20, 2024

Great

From Angara

Hi Robert, We can't think of many better single word reviews to receive! We're pleased to know your Angara experience has been great!

Bob

Site Experience Feedback

Nov 20, 2024

Was good

From Angara

Hello Megan, Thank you for taking the time to leave a review! We’re glad to hear that you had a good experience. If you have any suggestions or further feedback, we’d love to hear from you.

Ritch

Site Experience Feedback

Nov 20, 2024

Very nice and easy

From Angara

Hi Mitchell, Thank you so much for your review! We're thrilled to hear you had a great experience. Your feedback means a lot to us!

Online Shopper

Post-Delivery Feedback

Nov 20, 2024

The opal was beautiful

Shoppr

Site Experience Feedback

Oct 29, 2024

wish the return policy was more clear on what is a custom product and what isn't.

From Angara

Hi Stephanie, Thank you for the feedback. We always ensure it is worked upon. One of our team member has contacted you via email to sort this out for you. We hope to make your experience richer with Angara!

Online Shopper

Site Experience Feedback

Nov 20, 2024

Easy

BigHarryArms

Site Experience Feedback

Nov 20, 2024

very good, thank you

From Angara

Hello Timothy Thank you for your kind words! We're thrilled to hear you're happy. Let us know if we can assist you with anything else! 😊

Jovanny V

Site Experience Feedback

Nov 19, 2024

It is very easy to navigate website and the pictures of every single product is very helpful.

From Angara

Hello Jovanny, Thank you for your feedback. We're happy that you found the website easy to navigate and found the pictures of every product helpful. Your feedback is greatly appreciated and motivates us to keep improving.

NC

Site Experience Feedback

Nov 19, 2024

Good selection

From Angara

Hello Nichole, Thank you for your feedback. We're happy that you liked the variety of jewelry. We're excited for you to receive your ring. We have no doubt you will love the design.

Bill F

Site Experience Feedback

Nov 19, 2024

Very slow webs when using iPad. Tried different browsers but no difference. Once I was offered 15% discount on a different browser it was 12%. Kinda strange.

From Angara

Hello William, Thank you for your feedback. We’re sorry to hear about your experience. We strive to offer a smooth and responsive experience across all platforms, no matter the device. One of our customer experience managers has r...

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Cheryl

Site Experience Feedback

Nov 19, 2024

I have used Angara before and have been very impressed with the quality of the rings as well as the beautiful packaging. The promptness of the shipping is also impressive.

From Angara

Hello Cheryl, Thank you for such a positive review! We always appreciate it when our customers can take the time out of their busy schedules to leave us a review. We're happy to hear how you were impressed by the quality of our r...

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LB

Site Experience Feedback

Nov 19, 2024

Wonderful help from the online assistant, Maya.

From Angara

Hello Lisa, Thank you for your positive feedback! We always appreciate hearing from our customers regarding their online shopping experience. We're ecstatic to hear that your experience was wonderful, and went smooth at the check...

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Zeus

Post-Delivery Feedback

Nov 19, 2024

Product was different than what was pictured when I ordered the product.

Nickname

Site Experience Feedback

Nov 19, 2024

Good

Bailey72

Site Experience Feedback

Nov 19, 2024

Quality jewelry at a reasonable price, that comes in some very nice packaging.

From Angara

Hello Anthony! Thank you for your kind words. We are thrilled to know you appreciated the quality of our jewelry, the reasonable pricing, and the packaging. Your satisfaction means the world to us, and we look forward to serving y...

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Ali

Site Experience Feedback

Nov 19, 2024

I love the variety of stones and settings

From Angara

Hi Alison , Thank you so much for sharing the feedback with us! We're thrilled to hear you had a good experience. Your feedback means a lot to us, and we look forward to serving you again soon!

Debbie

Post-Delivery Feedback

Nov 19, 2024

I was VERY happy with my order. I had bought a black diamond ring for my daughter for her Doctorate graduation. She loved it. I had to sign for it, which I loved and they didn't just leave it on the porch. The packaging was SUPERB . She loved the box with the light in it. Very classy. Thank you very much, Angara!❤️

Online Shopper

Post-Delivery Feedback

Nov 19, 2024

you are asking a lot of personal information I do not choose to give that information