Angara Reviews - 4,253 Review - 9.5/10
2023
Winner
Circle of
Excellence
2 years
Angara Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 14% | 15% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for Angara
Showing 41 - 60 of 4,253
johnhcrim
Site Experience Feedback
Oct 23, 2024
All was great, found exactly what I was looking for with many configurable metal choices and stone sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
johnhcrim
Post-Delivery Feedback
Nov 20, 2024
My order had two items, returned one for repair after communicating with customer service. They were very quick and professional in all aspects. One earring back would not stay on, CS requested I return ship item for repair.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
From Angara
Hello John, Thank you for your positive review! Any time our customers can submit a review and share their shopping experience with us is greatly appreciated. We're glad to hear you approve of our website and the variety of the j...
Read full response »Shoe
Site Experience Feedback
Nov 20, 2024
Have been ordering from Angara for several years. I keep returning as I am very happy the the quality levels.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Greg, Thank you for such positive feedback! We always appreciate hearing from our continued customers regarding their online shopping experiences with us. We're happy to hear how you approve of our service and the quality o...
Read full response »Rob
Site Experience Feedback
Nov 20, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Robert, We can't think of many better single word reviews to receive! We're pleased to know your Angara experience has been great!
Bob
Site Experience Feedback
Nov 20, 2024
Was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Megan, Thank you for taking the time to leave a review! We’re glad to hear that you had a good experience. If you have any suggestions or further feedback, we’d love to hear from you.
Ritch
Site Experience Feedback
Nov 20, 2024
Very nice and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hi Mitchell, Thank you so much for your review! We're thrilled to hear you had a great experience. Your feedback means a lot to us!
Online Shopper
Post-Delivery Feedback
Nov 20, 2024
The opal was beautiful
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shoppr
Site Experience Feedback
Oct 29, 2024
wish the return policy was more clear on what is a custom product and what isn't.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hi Stephanie, Thank you for the feedback. We always ensure it is worked upon. One of our team member has contacted you via email to sort this out for you. We hope to make your experience richer with Angara!
Online Shopper
Site Experience Feedback
Nov 20, 2024
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
BigHarryArms
Site Experience Feedback
Nov 20, 2024
very good, thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Timothy Thank you for your kind words! We're thrilled to hear you're happy. Let us know if we can assist you with anything else! 😊
Jovanny V
Site Experience Feedback
Nov 19, 2024
It is very easy to navigate website and the pictures of every single product is very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Jovanny, Thank you for your feedback. We're happy that you found the website easy to navigate and found the pictures of every product helpful. Your feedback is greatly appreciated and motivates us to keep improving.
NC
Site Experience Feedback
Nov 19, 2024
Good selection
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Nichole, Thank you for your feedback. We're happy that you liked the variety of jewelry. We're excited for you to receive your ring. We have no doubt you will love the design.
Bill F
Site Experience Feedback
Nov 19, 2024
Very slow webs when using iPad. Tried different browsers but no difference. Once I was offered 15% discount on a different browser it was 12%. Kinda strange.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hello William, Thank you for your feedback. We’re sorry to hear about your experience. We strive to offer a smooth and responsive experience across all platforms, no matter the device. One of our customer experience managers has r...
Read full response »Cheryl
Site Experience Feedback
Nov 19, 2024
I have used Angara before and have been very impressed with the quality of the rings as well as the beautiful packaging. The promptness of the shipping is also impressive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Cheryl, Thank you for such a positive review! We always appreciate it when our customers can take the time out of their busy schedules to leave us a review. We're happy to hear how you were impressed by the quality of our r...
Read full response »LB
Site Experience Feedback
Nov 19, 2024
Wonderful help from the online assistant, Maya.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Lisa, Thank you for your positive feedback! We always appreciate hearing from our customers regarding their online shopping experience. We're ecstatic to hear that your experience was wonderful, and went smooth at the check...
Read full response »Zeus
Post-Delivery Feedback
Nov 19, 2024
Product was different than what was pictured when I ordered the product.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Nickname
Site Experience Feedback
Nov 19, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Bailey72
Site Experience Feedback
Nov 19, 2024
Quality jewelry at a reasonable price, that comes in some very nice packaging.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Anthony! Thank you for your kind words. We are thrilled to know you appreciated the quality of our jewelry, the reasonable pricing, and the packaging. Your satisfaction means the world to us, and we look forward to serving y...
Read full response »Ali
Site Experience Feedback
Nov 19, 2024
I love the variety of stones and settings
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Alison , Thank you so much for sharing the feedback with us! We're thrilled to hear you had a good experience. Your feedback means a lot to us, and we look forward to serving you again soon!
Debbie
Post-Delivery Feedback
Nov 19, 2024
I was VERY happy with my order. I had bought a black diamond ring for my daughter for her Doctorate graduation. She loved it. I had to sign for it, which I loved and they didn't just leave it on the porch. The packaging was SUPERB . She loved the box with the light in it. Very classy. Thank you very much, Angara!❤️
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 19, 2024
you are asking a lot of personal information I do not choose to give that information
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »