Angara Reviews - 4,253 Review - 9.5/10
2023
Winner
Circle of
Excellence
2 years
Angara Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 14% | 15% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for Angara
Showing 81 - 100 of 4,253
Online Shopper
Site Experience Feedback
Nov 18, 2024
I liked shopping here
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hello David! Thank you for your wonderful feedback. We appreciate your support and promise to keep up with the standards we have achieved. We are right here if you need any assistance.
Texsun07
Site Experience Feedback
Nov 18, 2024
Excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Tracey, Thank you for your positive feedback! We appreciate any time our customers take out of their busy schedules to leave us a review. We're happy to hear you had such a great online shopping experience and you approve o...
Read full response »Waqas
Site Experience Feedback
Oct 23, 2024
Professional
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Waqas
Post-Delivery Feedback
Nov 18, 2024
I loved it. It was up to the mark.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From Angara
Hi Waqas, Thank you! We’re glad you think so. If you ever have any questions or need assistance, feel free to reach out!
Dave
Site Experience Feedback
Nov 18, 2024
This was very easygoing!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
From Angara
Hi David, Thank you for your positive feedback! We're glad to hear that your experience was very easygoing. Our goal is to provide a seamless and enjoyable experience for all our customers, and it's great to know we succeeded with...
Read full response »Online Shopper
Site Experience Feedback
Nov 18, 2024
Easy website to configure items desired
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Chris, Thank you for your positive feedback! We're glad to hear that you found our website easy to use for configuring the items you desired. Our goal is to provide a seamless experience for our customers, and it's great to kno...
Read full response »Denny
Site Experience Feedback
Nov 17, 2024
good experience, happy to see things like discounts show on website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Frank, Thank you so much for your kind words! We're thrilled to hear that you're happy with the experience and appreciate the discounts we offer. We strive to make shopping as enjoyable and rewarding as possible for our custom...
Read full response »Jason W
Site Experience Feedback
Nov 17, 2024
it was all fine,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Jason, Thank you so much for your feedback! We're delighted to hear that you had a positive experience. We're excited for you to receive your jewelry and look forward to serving you again soon!
Giovanni M.
Site Experience Feedback
Nov 17, 2024
Very easy and efficient navigating through the website. Very friendly user interface.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi John, We're always glad to know that we're keeping it top-notch! Thank you for your acknowledgment. We're positive you'll love your jewelry and hope to see you shop with us soon!
Online Shopper
Site Experience Feedback
Nov 17, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From Angara
Hello Jeff, Thank you for your feedback. We're glad to hear that you had a smooth shopping experience. We're excited for you to receive your jewelry!
Dick
Site Experience Feedback
Nov 17, 2024
always seem good quality service is good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Richard, Thank you so much for your feedback! Our team works hard to ensure a seamless and enjoyable experience for all our users, and we're glad that you found your perfect piece of jewelry on our website.
Paulaf
Site Experience Feedback
Nov 17, 2024
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Paula, Thank you for your feedback. We're glad to hear that you had a positive shopping experience with us. We hope you'll love the jewelry and look forward to serving you again soon!
Online Shopper
Post-Delivery Feedback
Nov 17, 2024
Before placing an order, I contacted the customer's support for information. The reply I received never involved a buying pressure. The pendant arrived very quickly, in a fancy box with a lantern. The person who received the gift is overjoyed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Andrew
Site Experience Feedback
Nov 17, 2024
It was a smooth purchase process. Loved the 12% off deal and additional free gift included.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Andrew, Thank you so much for sharing the feedback with us! We're thrilled to hear you had a good experience. Your feedback means a lot to us, and we look forward to serving you again soon!
Online Shopper
Site Experience Feedback
Nov 17, 2024
Difficulty with editing cart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Carmen, Thank you for reaching out and providing your feedback, it helps us improve our service. We sincerely apologize for any inconvenience you experienced while editing the cart details. One of our Customer Experience Ma...
Read full response »Are M
Site Experience Feedback
Nov 17, 2024
Great selection. Easy to use website.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Richard, Thank you for your positive feedback! We appreciate any review we can get from our customers so we know what areas we're doing well in, and where we may need more work. We thank you for sharing your shopping exper...
Read full response »Jim
Site Experience Feedback
Nov 17, 2024
First time purchaser so I needed to make two separate calls to your company for instruction. Both individuals were very pleasant and helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello James! Thank you for sharing your experience with us! We're delighted to hear that our team could assist you effectively and that you found them pleasant and helpful. Your kind words mean a lot to us, and we truly appreciate...
Read full response »Look
Site Experience Feedback
Nov 17, 2024
The website was easy to follow and I am looking forward to receive the actual ring!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hi Doris, Thank you so much for sharing the feedback with us! We're thrilled to hear you had a good experience. Your feedback means a lot to us, and we look forward to serving you again soon!
Scotch
Site Experience Feedback
Oct 10, 2024
Great and easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Richard, We hope all of our customers can share the same experience you had with us. Thank you for choosing Angara to serve you.
N/A
Site Experience Feedback
Nov 17, 2024
I need this order by November 29 as a December 1 birthday gift!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Duane, Thank you for your positive review! We're glad to hear you're pleased with our service. Rest assured, we will do our best to ensure your order arrives by November 29, just in time for the December 1 birthday gift. Please...
Read full response »NOYB
Site Experience Feedback
Nov 16, 2024
I needed a gift for a special person
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hello Candace, Thank you for sharing your feedback with us. We're glad that you chose Angara as your go-to destination for purchasing jewelry for someone special. We look forward to welcoming you back for your next shopping experi...
Read full response »