Angara Reviews - 4,253 Review - 9.5/10

Nov 24, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

14%15%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Recent Reviews for Angara

Showing 81 - 100 of 4,253

Online Shopper

Site Experience Feedback

Nov 18, 2024

I liked shopping here

From Angara

Hello David! Thank you for your wonderful feedback. We appreciate your support and promise to keep up with the standards we have achieved. We are right here if you need any assistance.

Texsun07

Site Experience Feedback

Nov 18, 2024

Excellent service

From Angara

Hello Tracey, Thank you for your positive feedback! We appreciate any time our customers take out of their busy schedules to leave us a review. We're happy to hear you had such a great online shopping experience and you approve o...

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Waqas

Site Experience Feedback

Oct 23, 2024

Professional


Post-Delivery Feedback

Nov 18, 2024

I loved it. It was up to the mark.

From Angara

Hi Waqas, Thank you! We’re glad you think so. If you ever have any questions or need assistance, feel free to reach out!

Dave

Site Experience Feedback

Nov 18, 2024

This was very easygoing!

From Angara

Hi David, Thank you for your positive feedback! We're glad to hear that your experience was very easygoing. Our goal is to provide a seamless and enjoyable experience for all our customers, and it's great to know we succeeded with...

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Online Shopper

Site Experience Feedback

Nov 18, 2024

Easy website to configure items desired

From Angara

Hi Chris, Thank you for your positive feedback! We're glad to hear that you found our website easy to use for configuring the items you desired. Our goal is to provide a seamless experience for our customers, and it's great to kno...

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Denny

Site Experience Feedback

Nov 17, 2024

good experience, happy to see things like discounts show on website

From Angara

Hi Frank, Thank you so much for your kind words! We're thrilled to hear that you're happy with the experience and appreciate the discounts we offer. We strive to make shopping as enjoyable and rewarding as possible for our custom...

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Jason W

Site Experience Feedback

Nov 17, 2024

it was all fine,

From Angara

Hello Jason, Thank you so much for your feedback! We're delighted to hear that you had a positive experience. We're excited for you to receive your jewelry and look forward to serving you again soon!

Giovanni M.

Site Experience Feedback

Nov 17, 2024

Very easy and efficient navigating through the website. Very friendly user interface.

From Angara

Hi John, We're always glad to know that we're keeping it top-notch! Thank you for your acknowledgment. We're positive you'll love your jewelry and hope to see you shop with us soon!

Online Shopper

Site Experience Feedback

Nov 17, 2024

Good

From Angara

Hello Jeff, Thank you for your feedback. We're glad to hear that you had a smooth shopping experience. We're excited for you to receive your jewelry!

Dick

Site Experience Feedback

Nov 17, 2024

always seem good quality service is good

From Angara

Hello Richard, Thank you so much for your feedback! Our team works hard to ensure a seamless and enjoyable experience for all our users, and we're glad that you found your perfect piece of jewelry on our website.

Paulaf

Site Experience Feedback

Nov 17, 2024

All good!

From Angara

Hello Paula, Thank you for your feedback. We're glad to hear that you had a positive shopping experience with us. We hope you'll love the jewelry and look forward to serving you again soon!

Online Shopper

Post-Delivery Feedback

Nov 17, 2024

Before placing an order, I contacted the customer's support for information. The reply I received never involved a buying pressure. The pendant arrived very quickly, in a fancy box with a lantern. The person who received the gift is overjoyed.

Andrew

Site Experience Feedback

Nov 17, 2024

It was a smooth purchase process. Loved the 12% off deal and additional free gift included.

From Angara

Hello Andrew, Thank you so much for sharing the feedback with us! We're thrilled to hear you had a good experience. Your feedback means a lot to us, and we look forward to serving you again soon!

Online Shopper

Site Experience Feedback

Nov 17, 2024

Difficulty with editing cart

From Angara

Hello Carmen, Thank you for reaching out and providing your feedback, it helps us improve our service. We sincerely apologize for any inconvenience you experienced while editing the cart details. One of our Customer Experience Ma...

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Are M

Site Experience Feedback

Nov 17, 2024

Great selection. Easy to use website.

From Angara

Hello Richard, Thank you for your positive feedback! We appreciate any review we can get from our customers so we know what areas we're doing well in, and where we may need more work. We thank you for sharing your shopping exper...

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Jim

Site Experience Feedback

Nov 17, 2024

First time purchaser so I needed to make two separate calls to your company for instruction. Both individuals were very pleasant and helpful.

From Angara

Hello James! Thank you for sharing your experience with us! We're delighted to hear that our team could assist you effectively and that you found them pleasant and helpful. Your kind words mean a lot to us, and we truly appreciate...

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Look

Site Experience Feedback

Nov 17, 2024

The website was easy to follow and I am looking forward to receive the actual ring!

From Angara

Hi Doris, Thank you so much for sharing the feedback with us! We're thrilled to hear you had a good experience. Your feedback means a lot to us, and we look forward to serving you again soon!

Scotch

Site Experience Feedback

Oct 10, 2024

Great and easy experience

From Angara

Hello Richard, We hope all of our customers can share the same experience you had with us. Thank you for choosing Angara to serve you.

N/A

Site Experience Feedback

Nov 17, 2024

I need this order by November 29 as a December 1 birthday gift!

From Angara

Hi Duane, Thank you for your positive review! We're glad to hear you're pleased with our service. Rest assured, we will do our best to ensure your order arrives by November 29, just in time for the December 1 birthday gift. Please...

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NOYB

Site Experience Feedback

Nov 16, 2024

I needed a gift for a special person

From Angara

Hello Candace, Thank you for sharing your feedback with us. We're glad that you chose Angara as your go-to destination for purchasing jewelry for someone special. We look forward to welcoming you back for your next shopping experi...

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