Angara Reviews - 4,253 Review - 9.5/10

Nov 24, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

14%15%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Recent Reviews for Angara

Showing 21 - 40 of 4,253

Online Shopper

Site Experience Feedback

Nov 21, 2024

Product pricing was just right for me!

From Angara

Hello Logan, Thank you for your feedback. We're delighted to hear that you find our pricing perfect. Your feedback is greatly appreciated and motivates us to keep improving. We look forward to serving you again soon!

Jeremiah

Site Experience Feedback

Nov 21, 2024

I thought the site was very well made and was easy to navigate. I was able to find exactly what I was looking for! I do wish there was a slightly more affordable option of the item I ordered though.

From Angara

Hello Christopher, Thank you for your feedback. We're happy that you found the website easy to navigate and were able to quickly find what you were looking for. We strive to provide a seamless online shopping experience. We unders...

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Black Murdock

Site Experience Feedback

Nov 21, 2024

Very easy to use and to customize purchases but very expensive

From Angara

Hello Cheryl! Thank you so much for your feedback! We're delighted to hear that you found our platform easy to use and enjoyed customizing your purchase. We truly value your perspective on pricing and want to assure you that our p...

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Doug

Site Experience Feedback

Nov 21, 2024

So far excellent, have not received any product yet

From Angara

Hello Doug! Thank you for your wonderful feedback! We're happy to hear that you had a very good experience with us. We can't wait for you to receive your products and hope they exceed your expectations.

pooba

Site Experience Feedback

Nov 21, 2024

It was pretty smooth

From Angara

Hello Daniel! Thank you for your feedback! We're glad to hear that you found the overall process smooth. If you have any suggestions for improvement or need any assistance, please let us know!

Jazz

Site Experience Feedback

Nov 21, 2024

Quality of product is incredible. Beautiful options to chose from

From Angara

Hello Jesmin, Thank you for your kind words! We're thrilled to hear that you’re impressed with the quality of our products and the variety of options we offer. Your satisfaction means a lot to us! If you have any questions or need...

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Erik

Site Experience Feedback

Nov 21, 2024

Great Products

From Angara

Hello Erik, Thank you for your positive review! We're thrilled to hear that you’re enjoying our products. Your support means a lot to us! If you have any questions or need assistance, feel free to reach out.

Edgar

Site Experience Feedback

Nov 21, 2024

I been looking for promise ring for my girlfriend for longest time but most ones I saw I didn’t like in till I got on your page I feel in love with all your products and I wil be buying more i will be buying right now a chain as well thank you

From Angara

Hello David, Thank you for your wonderful review! We're thrilled to hear you found the perfect promise ring for your girlfriend and that you love our products. We appreciate your support and can’t wait for you to receive your chai...

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Online Shopper

Post-Delivery Feedback

Nov 21, 2024

Everything was smooth and customer service was remarkable. The product was just as pictured.

plain_jane

Post-Delivery Feedback

Nov 21, 2024

I do a lot online shopping. This is my first purchase from Angara. Everything was beyond my expectations!

Ric

Site Experience Feedback

Nov 21, 2024

Nice website. Well put together

From Angara

Hi Graden, Thank you so much for your wonderful review! We’re glad to hear that you found our website well put together. It’s our goal to create a delightful shopping experience for our customers, and your feedback truly brightens...

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Online Shopper

Site Experience Feedback

Nov 20, 2024

website was easy to navigate.

From Angara

Hello Veronica, Thank you for taking the time to share your feedback with us. We are glad that you had a wonderful shopping experience and hope that you enjoy your new jewelry.

BlueWingedOlive

Site Experience Feedback

Nov 20, 2024

I compared two necklaces that differed because one had a diamond above the ruby pendant. The one without the diamond was less expensive. That makes no sense. It makes me wonder if Angara is gaming me. I simply want straightforward products with straightforward pricing. With upside down pricing like I just saw, it feels like I just walked off a used car sales lot.

From Angara

Hi Russell, Thank you for your feedback, and we apologize for the confusion. We understand your concerns regarding pricing differences. The variation you noticed is due to the added diamond, which can affect the price. We strive t...

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SummerEliteX

Site Experience Feedback

Nov 20, 2024

I had an amazing experience with the website. Anything I would search would pop up and give me hundreds of options to choose from overall highly satisfied with my experience and will buy again in the future!

From Angara

Hello Amari, Thank you for taking the time to share your feedback with us. We are glad to know that you had an amazing shopping experience with us. We hope that you enjoy your new jewelry and we anticipate seeing you again shoppin...

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Miriam

Site Experience Feedback

Nov 20, 2024

I like that I can make payments

Nogiftplease

Site Experience Feedback

Nov 20, 2024

Would have much rather had a discount instead of free gift, even if it was half the value. Or, if at least the free gift matched the color of the purchase, even if simply the metal of yellow or silver. But instead I’m getting something I’ll probably throw away, what a waste!

From Angara

Hello Jeff, Thank you for sharing your feedback with us. Free gifts are just gratitude for your purchase. They are premade and automated by the system. One of our customer experience managers has reached out to you to address your...

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Maxsmom

Site Experience Feedback

Nov 20, 2024

All good except on the payment page there was NO choice to select Paypal

From Angara

Hello Peggy, Thank you for your feedback. We are sorry to hear about the inconvenience caused due to the PayPal option not being available on the payments page; however, the PayPal option is still active. One of our customer exper...

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JDRic

Site Experience Feedback

Nov 20, 2024

Good experience with the purchase, no complaints.

From Angara

Hello Eric! Thank you for your wonderful feedback. We truly appreciate your support and are committed to maintaining the standards we have achieved. Should you need any assistance, please don’t hesitate to reach out & we are alway...

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vic

Site Experience Feedback

Nov 20, 2024

easy site to use we will see about delivery

From Angara

Hello Dwain! Thank you for the positive feedback. We truly appreciate your patience and are glad to know you find our site easy to use. We will keep you updated about the delivery and ensure your order reaches you as soon as possi...

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gilly

Site Experience Feedback

Nov 20, 2024

experience was great.

From Angara

Hello Gillian, Thank you for your positive feedback. We appreciate whenever our customers can take the time out of their busy schedules to leave us a review. We're happy you had such a great online shopping experience with us. We...

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