Angara Reviews - 4,253 Review - 9.5/10

Nov 24, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

14%15%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Recent Reviews for Angara

Showing 1 - 20 of 4,253

Happyguy

Site Experience Feedback

Nov 23, 2024

Very good

From Angara

Hello John, Thank you for taking the time to share your feedback with us. We are glad to see that you had a wonderful shopping experience and we hope that you enjoy your new jewelry.

Maxamedus

Site Experience Feedback

Nov 23, 2024

Everything is good Only hard thing about your website, was deciding on my selection This was my 4th purchase with Angara and NOT my last

From Angara

Hello Christopher! Thank you so much for your kind words and continued trust in Angara. We are thrilled to hear this is your 4th purchase with us, and we are delighted to have you as part of our Angara family. We understand that ...

Read full response »

Online Shopper

Site Experience Feedback

Nov 23, 2024

No complaints. Lovely variety. Will definitely consider purchasing again.

From Angara

Hello Elizabeth! Thank you for your wonderful feedback. We are happy to hear that you had a very good experience with us. We can't wait for you to receive your products and hope they exceed your expectations.

'Nita

Post-Delivery Feedback

Nov 23, 2024

The items that I purchased exceeded my expectations & at a MUCH more affordable price than retail outlets!

grandma

Site Experience Feedback

Nov 23, 2024

The quality is wonderful, which is why I put in another order.

From Angara

Hello Jan, Thank you so much for your wonderful feedback and for placing another order with us. Your loyalty means the world to us, and we’re thrilled to know that you’re happy with the quality of our products. Should you need any...

Read full response »

DonnyJepp

Site Experience Feedback

Nov 23, 2024

always satisfied

From Angara

Hi Timothy, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you are always satisfied with our products and services. Your continued support means the world to us, and it truly inspires our team...

Read full response »

Online Shopper

Site Experience Feedback

Nov 23, 2024

No others

LG

Site Experience Feedback

Nov 22, 2024

Was able and fortunate enough to purchase my girlfriend’s dream engagement ring! It was a great experience online shopping for it.

From Angara

Hello Landon, Thank you for taking the time to share your feedback with us. We are glad to hear that you found the dream ring on our website and you had a great shopping experience with us. We hope that you enjoy your new jewelry.

jimmi

Site Experience Feedback

Nov 22, 2024

good value and quality

From Angara

Hi James, We're glad to hear what you think about us! We're positive that you'll love your new piece of jewelry!

Online Shopper

Site Experience Feedback

Nov 22, 2024

Easier to purchase. I hope the quality matches the price. First time buying.

From Angara

Hello David, Thank you for your feedback! We're happy that you found the website easy to make a purchase. We want to assure you that we work diligently to offer the most competitive pricing in the market while maintaining the high...

Read full response »

Just the Dude

Site Experience Feedback

Nov 22, 2024

Your website makes it quick and easy

From Angara

Hello Rusty, Thank you for your feedback! Our team works hard to ensure a seamless and enjoyable experience for all our users, and we're glad that you found your perfect piece of jewelry on our website.

Chloegirl

Post-Delivery Feedback

Nov 22, 2024

My Angara amethyst and diamond ring is everything I had hoped for. It is absolutely stunning and arrived in a beautiful lighted box. It shipped within only a few days and I was able to track the shipment right to my door. The payment process was easy and secure. I liked that I could select exactly what quality and size of stones I wanted. I highly recommend Angara as a reputable, on-line jewelry company.

Ruben0888

Site Experience Feedback

Nov 22, 2024

Good

From Angara

Hello Ruben Thank you for your positive review. We appreciate it when our customers can take the time out of their busy schedules to post a review. We're happy to hear you had a good online shopping experience with us and you app...

Read full response »

Sep

Site Experience Feedback

Nov 22, 2024

Interaction is good, prices showing on the list sometimes are min prices and change when going to main product page.

From Angara

Hellp Sepehr, Thank you for reaching out to us and providing your feedback as it helps us assist you and future customers better. We are very sorry to hear about the confusion regarding pricing on our website. We understand the i...

Read full response »

Teddy bear

Post-Delivery Feedback

Nov 22, 2024

Its a lot smaller than the pictures

binhohcs

Site Experience Feedback

Nov 22, 2024

Easy viewing, options to assemble as you like.

From Angara

Hello Heber, Thank you for your positive feedback! We appreciate it when our customers take time out of their busy schedules to leave us a review. We're happy to hear that you approve of our website and the different options avai...

Read full response »

Arnie

Site Experience Feedback

Nov 22, 2024

Find what wanted was nice and easy.

From Angara

Hello Ray, Thank you for your positive feedback. We always appreciate every review we get as it helps us serve our customers in the future. We're happy to hear you had a great experience and that you approve of our website and p...

Read full response »

Dennis the menace

Site Experience Feedback

Nov 22, 2024

I think it might b my phone but kept getting bumped off site

From Angara

Hello Dennis, Thank you for reaching out to us and providing your feedback as it helps us assist you and future customers better. We are very sorry to hear that there was some trouble with the website. One of our Customer Experi...

Read full response »

Anna

Site Experience Feedback

Nov 22, 2024

Great

From Angara

Hello Anja, Thank you for your positive feedback! We appreciate any time our customers can share their online shopping experiences with us. We're happy that this was a pleasant experience and that you approve of our products and ...

Read full response »

Buford Earl

Site Experience Feedback

Oct 27, 2024

easy to navigate, once I honed in on what I want, I had to jump around and see multiple products that competed with each other - the jumping around was a bit awkward - search and find


Post-Delivery Feedback

Nov 22, 2024

Exceptional quality as advertised!

From Angara

Hi Todd, One of our team members has reached out to you via an email to get more clarification on this subject. We do apologize for the experience and let us assure you that we will ensure this does not happen again in the future....

Read full response »