American Musical Supply Reviews - 14,037 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 741 - 760 of 14,037
Uli
Post-Delivery Feedback
Sep 10, 2024
Payment options, no credit check, free shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 10
- Full ratings for this review »
Russell Don
Site Experience Feedback
Sep 10, 2024
Awesome …simple and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meleth
Site Experience Feedback
Sep 10, 2024
It was excellent. From start to finish 5 mins.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nette
Site Experience Feedback
Sep 10, 2024
Attempted to order from my laptop but there was some delay and decided to order product from my phone. I was a little confused when it came to selecting ship to/billing process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Indiana Bob
Post-Delivery Feedback
Sep 10, 2024
As usual, from start to finish my purchasing experience was very good. The products received are excellent.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
SoFLUFFY
Site Experience Feedback
Sep 10, 2024
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
laroose
Post-Delivery Feedback
Sep 10, 2024
excellent as always......D
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Matty K
Site Experience Feedback
Sep 10, 2024
Everything was relatively easy to find and process. Also a good explanation of how the product works and to set up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rudy
Site Experience Feedback
Sep 10, 2024
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cashola
Site Experience Feedback
Sep 10, 2024
I like the site I was introduced to it through my engineer that is a good friend of mine this site is very useful for up and coming artist as well as those that have already made it in the business
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buzzcut
Site Experience Feedback
Sep 05, 2024
Very easy to find and purchase what I am needing. With the payment options available it makes it easy to get the gear you want and need with not having to worry about breaking the bank
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Sep 04, 2024
Excellent company and website. This is my second keyboard purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Evilstony
Site Experience Feedback
Sep 10, 2024
logged in to see about a channel switcher at a good price and found one right away. Price was cheaper than thought originally. went to order and hag some navigational issues, got into my cart and found that it was a bit more using Rockstar payments. I decided after a Quality check om youtube that it was what I needed to get a sound I was looking for. In short I will see if it cuts the mustard and is worth its weight!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Greg R
Site Experience Feedback
Sep 10, 2024
Overall pleased with everything. Have shopped here and ordered in the past on multiple occasions with nothing negative to say.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MrMasterZac
Site Experience Feedback
Sep 10, 2024
I have used AMS many times over the years and am quite happy with how it has all worked. The checkout pages (Review, Payment, Shipping etc) took a long time to load, had empty SS# that eventually disappeared after the page loaded, and in general seemed glitchy. I had to relaunch my browser multiple times before the checkout process finally worked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blackshirts
Site Experience Feedback
Sep 10, 2024
No problem I get a little ahead of myself and sometimes I need to pay attention to what I’m reading
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 10, 2024
I knew what I was looking for. I typed it in the search field and was taken right to the item I needed. Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blueberry
Site Experience Feedback
Sep 10, 2024
Ams is great. They’re always helpful and on top of everything!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tamara
Site Experience Feedback
Sep 10, 2024
My experience was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zae
Site Experience Feedback
Sep 10, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »