American Musical Supply Reviews - 14,037 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 761 - 780 of 14,037
Axxgrinder
Site Experience Feedback
Sep 10, 2024
AMS rocks always!!! Thank you for all the payment options. Great gear choices, Customer Support, and just an all out great experience!!! Music is the air we breathe, The life we live!!! Thank you for putting the gear in our hands and allowing us to chase our passions!!! Rock on American Musical supply, Rock On😎🤘
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hossfire
Site Experience Feedback
Sep 10, 2024
Great overall experience thanks
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Juan c montoya
Site Experience Feedback
Sep 10, 2024
Excellent and affordable payment plans
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Post-Delivery Feedback
Sep 10, 2024
I was really pleased with the payment plan option provided by AMS. No credit check, simple and easy to understand payment schedule - if this payment option is available again, I'm very likely to buy from AMS again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Kenny
Post-Delivery Feedback
Sep 10, 2024
Awesome amp sounds fantastic great company to work with
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 10, 2024
you guys are awesome!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 10, 2024
i love AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shoe1375
Site Experience Feedback
Sep 10, 2024
Your scores will be higher once I get the product in my hands.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Troutabout
Post-Delivery Feedback
Sep 10, 2024
Good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Marty
Site Experience Feedback
Sep 10, 2024
My experience today like always was enjoyable. I love this site and the ease of getting the exact gear I'm looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
themixinghood
Post-Delivery Feedback
Sep 10, 2024
❤️ AMS
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Chizzo
Site Experience Feedback
Sep 10, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Val
Post-Delivery Feedback
Sep 10, 2024
Order from AMS! Fast shipping, payment options, Competitive pricing, and well stocked inventory. Customer service and communication are top notch!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RobfromVB
Site Experience Feedback
Aug 30, 2024
I always like the buying option the plans make it easier to get the stuff you want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RobfromVB
Post-Delivery Feedback
Sep 10, 2024
Fast and easy always have what I’m looking for
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 10, 2024
Nice sound
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Worm
Site Experience Feedback
Sep 10, 2024
Always a great experience with ams, I will continue purchasing from them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rambo
Site Experience Feedback
Sep 04, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alibeck ny
Site Experience Feedback
Sep 06, 2024
It’s always pleasant experience to shop at American music supply, have my go to source for all my equipment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alibeck ny
Post-Delivery Feedback
Sep 10, 2024
Been a customer of American music supply for years, bought all my equipment here, on time delivery
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
One cent
Site Experience Feedback
Sep 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eddy
Site Experience Feedback
Sep 10, 2024
Smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »