American Musical Supply Reviews - 14,060 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 681 - 700 of 14,060
Cappy
Site Experience Feedback
Sep 12, 2024
Always easy to use and find products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Sep 12, 2024
The website was easy to navigate. Information regarding the item was detailed very well. Shipping is fast and reasonable priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnny
Site Experience Feedback
Sep 12, 2024
I find your website easy to use and your delivery time very reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Budbarron
Site Experience Feedback
Sep 11, 2024
You guys rock. Large selection multiple payment options. So far have had zero complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Site Experience Feedback
Sep 11, 2024
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 11, 2024
Very easy ordering and love the shipping options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frugal Royalty
Site Experience Feedback
Sep 11, 2024
Always a great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Q
Site Experience Feedback
Sep 11, 2024
I love everything about the site. This is definitely my go to site when I’m needing to purchase anything pertaining to music.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JLakk
Site Experience Feedback
Aug 28, 2024
I like the option of making payments on merit that AMS provides
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JLakk
Post-Delivery Feedback
Sep 11, 2024
Every time I find a piece of gear that I need I always check AMS first. Quality equipment is important and expensive. Your flexible payment plans make being a musician a lot easier. Always recommend AMS to my friends
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DJ discipline
Site Experience Feedback
Sep 11, 2024
Excellent service as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jpeezy
Site Experience Feedback
Sep 11, 2024
I'm a dj and it can be hard sometimes needing to replace equipment so abruptly. Having the payment future gives me the space to continue to DJ without having to scrap up a chunk of money I might not have immediately. I always talk about it to my musicians friends maybe needing help too! Nothing bad to say really! I'm a simple person, easy to navigate & easy to purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackfive
Site Experience Feedback
Sep 11, 2024
Easy and fast, no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Certified Beatz
Site Experience Feedback
Sep 11, 2024
Just can't wait to receive my item so I can work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kyonna
Site Experience Feedback
Sep 11, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LV
Site Experience Feedback
Sep 11, 2024
Sometimes it's a little harder to navigate the account page but each time I figure it out. Overall you are one of the best places in the US that provide us musicians with equipment we need and the monthly payments keep me buying for life.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Sep 11, 2024
There was nothing wrong with this transaction everything was smoothly. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnny
Site Experience Feedback
Aug 31, 2024
I love AMS I have bought several items from AMS and I have always been great and hope to make another big purchase soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eclectic Soul
Post-Delivery Feedback
Sep 11, 2024
This was a good experience. The product was exactly what I expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Thisisericw
Site Experience Feedback
Sep 11, 2024
I have been looking at a specific guitar for a while and the payment plans solidified this purchase for me.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
zukobain
Site Experience Feedback
Sep 11, 2024
I had a wonderful interaction with the site today, everything was easily accessible and the checkout was very easy to get through.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »