American Musical Supply Reviews - 14,060 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 661 - 680 of 14,060
Astronaut K.I.
Site Experience Feedback
Sep 12, 2024
Great experience. Looking forward to doing more business in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxy
Site Experience Feedback
Sep 12, 2024
Great deals and shipping available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Life supreme ent.
Site Experience Feedback
Sep 12, 2024
Comfortable experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Peachcreek
Site Experience Feedback
Sep 12, 2024
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roger Federer
Site Experience Feedback
Sep 12, 2024
Very good inventory, User interface could use some small improvement for mobile devices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AMS to the rescue!
Post-Delivery Feedback
Sep 12, 2024
I was looking for a new bass coz mine sucked and I have shows coming up soon, the Squier Contemporary Active Jazz Bass HH V was recommended to me by a friend of mine. This particular bass was sold out on every vendor I know even amazon, Sweetwater and Guitar Center so I searched on google and found AMS. Never heard of em before so I was naturally skeptical at first... but they shipped it so fast and I got it in a week! Never been so excited! Everyone in my band complimented the look and the sound, you can literally hear the quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Shy
Site Experience Feedback
Sep 12, 2024
Was great .. it’s concerning tho that sometimes I check out and I’m then contacted by phone to say I need more down .. most times I’ve already walked away and then it’s late
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris W.
Site Experience Feedback
Sep 12, 2024
I love the site and the product selection and the flexible payment options. The promo code said applied but did not take anything off. The checkout process was glitchy and gave me errors but in the end it worked out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
iupianoman
Site Experience Feedback
Sep 12, 2024
It's been a while since I've ordered from AMS, but they offered the payment plan option I needed. The ordering process was very smooth. Excited to get my gear tomorrow!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jai
Site Experience Feedback
Sep 12, 2024
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The funkyg!
Post-Delivery Feedback
Sep 12, 2024
IT was exceptional
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 12, 2024
I love American musical supply. I’ve ordered all my music equipment from this website. Super easy to use and the payment plans are awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Juju
Site Experience Feedback
Sep 12, 2024
Great easily completed process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D Hustle
Site Experience Feedback
Sep 12, 2024
The process to purchase was simple and very easy to follow! Would purchase again
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ Feo inc
Post-Delivery Feedback
Sep 12, 2024
The stand was sturdy and met my needs. I will be modifying it however to hide power/HDMI cables by welding two black tubes on the outsides of the stand to manage cables cleanly. It prevents shadows from being projected onto the scrim by the under lighting. I also added usb powered light strips for under the top shelving to help see my stuff on the larger shelving unit. These are wishlist recommendations and not integral to the function of the stand.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
meanoldrunk
Site Experience Feedback
Sep 06, 2024
great thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
meanoldrunk
Post-Delivery Feedback
Sep 12, 2024
Great items at great prices
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Chip
Post-Delivery Feedback
Sep 12, 2024
It was great accurate and on time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Sep 01, 2024
Just learned about you today. Great pricing, a full range of proucts, quick and free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Post-Delivery Feedback
Sep 12, 2024
I love my drum heads
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Mrshayewire
Site Experience Feedback
Sep 12, 2024
Always able to find exactly what I m looking for at great prices. Really like that there are now videos with some of the guitars showing the quality of the sound and wish this were standard for all equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B-RadicaL
Site Experience Feedback
Sep 12, 2024
It was nice to get the notification letting me know that the guitar I want for my daughter was in stock , it’s also very nice being able to finance it , being a single parent and trying to make my daughter happy can be challenging and this really helps !
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »