American Musical Supply Reviews - 14,060 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 601 - 620 of 14,060
Maniac
Site Experience Feedback
Sep 13, 2024
website works great on computer not so much on I-phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
K.T.N.
Post-Delivery Feedback
Sep 13, 2024
I bought an electric acoustic fender guitar And I needed a case for it and it provided me the right case for the right price they always do that. I really I'm glad that they exist Of the music Of the music I don't give you a chance. AMS does
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
CHOKO
Site Experience Feedback
Sep 13, 2024
bery good everything
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mike
Post-Delivery Feedback
Sep 13, 2024
I’ve always had a great experience ordering from AMS, never any issues, products are exactly what you need and staff is very helpful and knowledgeable
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tinman
Site Experience Feedback
Sep 13, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 13, 2024
no comment
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
RockinRichieRubi
Post-Delivery Feedback
Sep 13, 2024
I bought a Novation Circuit Tracks groovebox. I've owned many synths and beat boxes. This is by far the best I have used. I've been making my own original beats and grooves since buying it. I use it to make beats for my guitar riffs. Plus I can buy new sound packs to expand my sound horizons and not get bored. This little machine rocks and it stays by my bedside. Great for sick days. Lol. Great product. Very satisfied and I've barely scratched the surface.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tye
Site Experience Feedback
Sep 13, 2024
Loved it easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CountD
Site Experience Feedback
Sep 13, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boogie Woogie
Site Experience Feedback
Sep 13, 2024
Fair prices and quick shipping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
AZ
Site Experience Feedback
Sep 13, 2024
It was good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
trav
Site Experience Feedback
Sep 13, 2024
love American music
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mighty
Post-Delivery Feedback
Sep 13, 2024
I was able to buy the equipment I wanted with a very reasonable payment plan! Only downside was they use fedex for shipping which is trash cause they’re is always some delay with them
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MADEYFIJAN
Site Experience Feedback
Sep 13, 2024
Its all best prodect i found here we need more cameras dslr to put in the site . thank you AMS Keep quing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dale B
Site Experience Feedback
Sep 09, 2024
Always have a good experience with AMS. Love the payment plans.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dale B
Post-Delivery Feedback
Sep 13, 2024
The Sercice with AMS is always top notch.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Sep 13, 2024
Clean site just need more products
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Jerry
Site Experience Feedback
Sep 08, 2024
no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jerry
Post-Delivery Feedback
Sep 13, 2024
works great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Me
Post-Delivery Feedback
Sep 13, 2024
Ordered Gretch guitar for my grandson best purchase I have ever made, little guy absolutely loves his new guitar. Thank you so much
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bull
Site Experience Feedback
Sep 13, 2024
It was great experience for the first time . I will be back to order more stuff from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Sep 02, 2024
I buy all my equipment from AMS!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Post-Delivery Feedback
Sep 13, 2024
I always order my gear from AMS. They never fail me.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »