American Musical Supply Reviews - 14,060 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 581 - 600 of 14,060
Sudsy_drinkin
Post-Delivery Feedback
Sep 13, 2024
Great selection great prices and phenomenal customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Sep 02, 2024
Fantastic site ,clear product description and easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Post-Delivery Feedback
Sep 13, 2024
Fantastic online experience, huge selection and payment options for every budget I am extremely satisfied with my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
R
Site Experience Feedback
Sep 13, 2024
Last order was damaged upon receiving, I ended up paying for the repair due to lack of warranty options
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Adam
Post-Delivery Feedback
Sep 13, 2024
The bass was delivered relatively quickly and in perfect condition. Its my dream bass and everything i had hoped it would be. They offered a reasonable payment plan that made it qll possible!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Peter w 3 Blind Mice
Site Experience Feedback
Sep 13, 2024
Excellent. AMS always has the best prices and quality products with great payment plans that often come in handy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shreddy kuger
Site Experience Feedback
Sep 13, 2024
Ams made a way for me to get the gear I need with there easy payment plan..I've got guitars and amps now that only a dream before..my favorite place to buy gear..they have my loyalty..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Max
Site Experience Feedback
Sep 13, 2024
Best prices, you have it all! And i am picky as fuck! Love AMS!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dirtdabbler
Site Experience Feedback
Sep 13, 2024
check out was a breeze no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Veep
Site Experience Feedback
Sep 13, 2024
Fantastic site for shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Freqwave1
Site Experience Feedback
Sep 13, 2024
Super happy with everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tee
Site Experience Feedback
Sep 13, 2024
Easy to navigate. Wish price match and trade in options were easy to complete via the website.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
PapaEd
Site Experience Feedback
Sep 13, 2024
Ams is awesome. Don't change. Ever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ian
Site Experience Feedback
Sep 13, 2024
It was good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jozy
Site Experience Feedback
Sep 13, 2024
Experience has been great and the 0% interest is to die for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TSPINZ
Site Experience Feedback
Sep 13, 2024
So far all is good with no issues or complaints with my purchase or service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
rs
Site Experience Feedback
Sep 13, 2024
As much as I have spent with American Musical I do not understand an application Fee. Almost chose to not order because of this.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
DJ Joeluv
Site Experience Feedback
Sep 13, 2024
Nothing bad to say, overall experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dizzy
Site Experience Feedback
Sep 13, 2024
It was quick and easy! Would recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Sep 13, 2024
I purchased speaker stands and a bag.... I'm hoping that the stands fit into the bag.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 13, 2024
Always THE Best Experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »