American Musical Supply Reviews - 14,013 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 1501 - 1520 of 14,013
Thankful
Site Experience Feedback
Aug 27, 2024
You guys make it easy. I am happy on how fast my orders are shipped to me. Love doing business with your company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Aug 27, 2024
Quick service, easy to use, great deals, large inventory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Soulpreacha
Site Experience Feedback
Aug 27, 2024
AMS is a lifesaver, and has been for the last 6 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dub
Site Experience Feedback
Aug 27, 2024
I love to shop at AMS. I am able to get large, priced items without the hassle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 27, 2024
No
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mikey
Post-Delivery Feedback
Aug 27, 2024
I was having trouble trying to make the order and finially did but Phil called me to say I didn't use to 10% coupon on my purchase and helped me get exactly what I wanted, awesome awesome customer service I will foward all my business to AMS and tell my musician friends, also he made sure to tell mento watch for future specials, I'm happier than he'll with this interaction
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kev
Site Experience Feedback
Aug 27, 2024
Always love ordering from AMS! Always find what I'm looking for, website is easy to use and the shipping and tracking with email and text notifications is outstanding. Orders always arrive sooner than expected! Can't go wrong here!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Aug 27, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bman
Post-Delivery Feedback
Aug 27, 2024
Very quick shipping
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Jorge
Site Experience Feedback
Aug 27, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ken
Post-Delivery Feedback
Aug 27, 2024
I like it a lot
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RAM
Post-Delivery Feedback
Aug 27, 2024
Love ur service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DJ Dwight
Site Experience Feedback
Aug 22, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ Dwight
Post-Delivery Feedback
Aug 27, 2024
Great experience with AMS
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Iyan
Site Experience Feedback
Aug 16, 2024
Great products, easy payment plans, and fantastic customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iyan
Post-Delivery Feedback
Aug 27, 2024
I love the products, the service and the delivery promptness.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ant
Site Experience Feedback
Aug 20, 2024
I have always seen AMS on YouTude. I think I bought strings from here a while back as a guest. The AMS website has been easy to use every time I visit!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robby
Site Experience Feedback
Aug 19, 2024
Really enjoy this site for buying music equipment. Helps the little be able to afford the things they want and need but cannot afford all at once.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Robby
Post-Delivery Feedback
Aug 27, 2024
I have no complaints. I love the ability to be able to purchase the things I want and pay them out over time. In 2024 it is hard to be able to afford to live and enjoy your hobbies/passions. American musical supply makes it to where you can. Will definitely be back.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jesse
Site Experience Feedback
Aug 27, 2024
Very easy financing process 👌. Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2024
Great....great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Captain Throwdown
Site Experience Feedback
Aug 27, 2024
Everything is good i have been shopping with American Musical supplies for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »