American Musical Supply Reviews - 14,078 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 141 - 160 of 14,078
Ed C.
Post-Delivery Feedback
Sep 23, 2024
Everything I have ordered from American Musical Supply has been good and as explained quality and sent in timely manner. Good prices and products are why always choose them for my music and accessory needs. Great people and service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MVLS
Site Experience Feedback
Sep 23, 2024
I’m totally satisfied with your service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bethnmike23
Site Experience Feedback
Sep 23, 2024
All good. Love the rock star status that allows for us to make payments so easily! Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 23, 2024
Never have a problem with you guys! You are the best!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JayVc
Site Experience Feedback
Sep 17, 2024
Solo puedo decir que súper contento tanto con los productos como con los precios y sus opciones de comprar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JayVc
Post-Delivery Feedback
Sep 23, 2024
The purchase process was smooth and straightforward, and I received my order within the estimated time. I would recommend this store to anyone looking for quality equipment and reliable service. Additionally, the financing options they offer are very accessible
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Wrecker
Site Experience Feedback
Sep 16, 2024
For the most part I love the website everything's categorized in such a way that makes it easy to find. I do wish however, that there were more videos with certain products because I find myself going to YouTube to learn about certain products. However overall I love the website I love the company you guys have been good to me over the years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wrecker
Post-Delivery Feedback
Sep 23, 2024
I absolutely love the convenience of this company and their ability to work with musicians, especially the broke ones LOL. They have great quality Equipment and amazing payment plans and their shipping times are unmatched. I recommend AMS to all my musician friends and every time it comes up I sing their praises I don't know how anyone can have anything bad to say about it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lusoke Media
Site Experience Feedback
Sep 23, 2024
More ways to pay. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quade
Site Experience Feedback
Sep 10, 2024
It's always a good day at AMS I'm just thankful to know this company I've made multiple purchases and they are always on top of their game!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quade
Post-Delivery Feedback
Sep 23, 2024
I've been going through AMS for about 5 years now and have collected some nice gear along the way. Customer support is very helpful and are on top of any questions you may have. I'll be continuing my business with AMS for the years to come.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lil drummer girl
Site Experience Feedback
Sep 13, 2024
I love the payment options & There is a large selection Different prices, different brands of drums and percussion to not only give new ideas but to get an idea of what is available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lil drummer girl
Post-Delivery Feedback
Sep 23, 2024
Fast-easy-affordable financing-quality-large selection a win win why go anywhere else!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
M.Cross
Site Experience Feedback
Sep 15, 2024
Overall good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 23, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Djelmenor
Site Experience Feedback
Sep 16, 2024
Find everything that I was looking for great website thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Djelmenor
Post-Delivery Feedback
Sep 23, 2024
American music are the best
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chauq D
Site Experience Feedback
Sep 23, 2024
I knew what I was looking for it was easy to find got just what I needed 😌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jerome
Site Experience Feedback
Sep 23, 2024
I always have a great experience with AMS thats why I always choose them when shopping for equipment. Everyone don't have the big bucks to pay for it up front so the payment programs helps me out alot !
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Sep 22, 2024
Great website. Great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gus
Site Experience Feedback
Sep 22, 2024
Great purchase thank you guys
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
FamousProd
Site Experience Feedback
Sep 22, 2024
The tax at the end but I can’t wait to try it out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wildstringdom101
Post-Delivery Feedback
Sep 22, 2024
I really like American musical supply they always work with me my occasionally run behind actually probably more than occasionally but they're always willing to work with me I would never in a thousand years not think about paying them even if I got behind they are always number one on my bill structure and I think anyone should really treat them with absolute honor because it's tough to have people front you gear in this day and age and just for the trust I think it's awesome so thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lalo
Site Experience Feedback
Sep 22, 2024
Good stuff And bad because there’s no more payments options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Badburger
Site Experience Feedback
Sep 22, 2024
Pretty Groovy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »