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American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10

Dec 4, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 81 - 100 of 11,288

FCity

Site Experience Feedback

Dec 02, 2024

Easy to use!!! No problems!!!

American Home Sheild

Site Experience Feedback

Dec 02, 2024

First Time Trying

HAHS

Site Experience Feedback

Dec 02, 2024

I have a memory about American Home Sheild. This memory is generally recorded as good and I hope it continues. I hope there will be no problems and I will continue. According to my experience, if there is a problem, the customer representatives are sensitive and try to solve the problem. I wish myself and AHS good luck. Best regards. Hasan Ali Celik.

zizi

Site Experience Feedback

Dec 02, 2024

jkk

Ms Condo

Site Experience Feedback

Dec 02, 2024

I have peace of mind knowing "Justin Case" lol My appliances or HVAC decide to quit on me without notice. My appliances are allegedly band new but I don't have the booklets that come with the new appliances bummer. The website made it easy to understand

Chuckdeezy

Site Experience Feedback

Dec 02, 2024

Good interaction no issues

Mirrium

Site Experience Feedback

Dec 02, 2024

Fantastic

Online Shopper

Site Experience Feedback

Dec 02, 2024

Did great wish it had more details on.plan

Online Shopper

Site Experience Feedback

Dec 02, 2024

I had AHS and foolishly dropped them for a company that was cheaper for same coverage it was a lie so I have come back

DanaDane

Site Experience Feedback

Dec 02, 2024

The website was very easy to navigate and informative about the products offered.

Grams

Site Experience Feedback

Dec 02, 2024

Good experience

Botafogo

Site Experience Feedback

Dec 02, 2024

ok

Online Shopper

Site Experience Feedback

Dec 02, 2024

Very easy to use with clear instructions

Dee Jay

Site Experience Feedback

Dec 02, 2024

Good

Punchy

Site Experience Feedback

Dec 02, 2024

The website was very easy to use and efficient

Jace Z

Site Experience Feedback

Dec 02, 2024

Loved it

N Roberts

Site Experience Feedback

Dec 02, 2024

I have had a membership with American Home Shield for about three years now and I really appreciate how helpful it has been to me and my family. I believe I have saved so much money with this subscription!

Oz

Site Experience Feedback

Dec 02, 2024

Great company to work with, easy access to all services

Abby

Site Experience Feedback

Dec 02, 2024

N/a

Liz A

Site Experience Feedback

Dec 02, 2024

Easy