American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10
American Home Shield | Home Warranty Company Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 8.6 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 15% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for American Home Shield | Home Warranty Company
Showing 41 - 60 of 11,288
Stacey
Site Experience Feedback
Dec 03, 2024
Thank God for my son sharing of information, he is a home owner also‼️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 03, 2024
Website was easy to use thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
hotrod
Site Experience Feedback
Nov 25, 2024
I have heard many good things about this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hotrod
Post-Delivery Feedback
Dec 03, 2024
My policy has not started.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: 8
- Full ratings for this review »
AHS
Site Experience Feedback
Dec 03, 2024
Easy use with readily understandable options and pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Dec 03, 2024
It was very simple, I was a bit hesitant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amir
Site Experience Feedback
Dec 03, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brian or Brian m
Site Experience Feedback
Dec 03, 2024
Fairly quick process a great deal on first year although didn't need haven't had any issues I came across the Black Friday deal . I like the comparison list between the packages
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Fivefootcuty
Site Experience Feedback
Dec 02, 2024
I am very happy with Home Shield’s home warranty coverage.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Wasif
Site Experience Feedback
Dec 02, 2024
It was fast and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
U-MAN ENTERPRISES
Site Experience Feedback
Dec 02, 2024
The process went smoothly. I just had to redo my copy/paste of my bank account for the system to recognize the numbers. Otherwise, all went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ree
Site Experience Feedback
Dec 02, 2024
Easy to navigate. Looked like it has good design elements that look modern and up to date. I can tell when websites are janky and old looking. This website looked current and modern.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BigAl
Site Experience Feedback
Dec 02, 2024
Looks like something we can use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Good Citizen
Site Experience Feedback
Dec 02, 2024
Went through and picked my plan easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luis
Site Experience Feedback
Dec 02, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CJ
Site Experience Feedback
Dec 02, 2024
Easy & informative
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JoAnne
Site Experience Feedback
Dec 02, 2024
Easy and concise application. Competitive pricing
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Saddie
Site Experience Feedback
Dec 02, 2024
Overall interaction was great, very informative.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
miller
Site Experience Feedback
Dec 02, 2024
great site and interaction with agents
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lee
Site Experience Feedback
Dec 02, 2024
My very first time using this warranty and it is a little confuse to use the websites to fit the right plan.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dr Chapman
Site Experience Feedback
Dec 02, 2024
Exceptional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »