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American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10

Dec 4, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 41 - 60 of 11,288

Stacey

Site Experience Feedback

Dec 03, 2024

Thank God for my son sharing of information, he is a home owner also‼️

Online Shopper

Site Experience Feedback

Dec 03, 2024

Website was easy to use thanks

hotrod

Site Experience Feedback

Nov 25, 2024

I have heard many good things about this company.


Post-Delivery Feedback

Dec 03, 2024

My policy has not started.

AHS

Site Experience Feedback

Dec 03, 2024

Easy use with readily understandable options and pricing.

Dee

Site Experience Feedback

Dec 03, 2024

It was very simple, I was a bit hesitant

Amir

Site Experience Feedback

Dec 03, 2024

Good

Brian or Brian m

Site Experience Feedback

Dec 03, 2024

Fairly quick process a great deal on first year although didn't need haven't had any issues I came across the Black Friday deal . I like the comparison list between the packages

Fivefootcuty

Site Experience Feedback

Dec 02, 2024

I am very happy with Home Shield’s home warranty coverage.

Wasif

Site Experience Feedback

Dec 02, 2024

It was fast and quick.

U-MAN ENTERPRISES

Site Experience Feedback

Dec 02, 2024

The process went smoothly. I just had to redo my copy/paste of my bank account for the system to recognize the numbers. Otherwise, all went well.

Ree

Site Experience Feedback

Dec 02, 2024

Easy to navigate. Looked like it has good design elements that look modern and up to date. I can tell when websites are janky and old looking. This website looked current and modern.

BigAl

Site Experience Feedback

Dec 02, 2024

Looks like something we can use!

Good Citizen

Site Experience Feedback

Dec 02, 2024

Went through and picked my plan easily

Luis

Site Experience Feedback

Dec 02, 2024

Good

CJ

Site Experience Feedback

Dec 02, 2024

Easy & informative

JoAnne

Site Experience Feedback

Dec 02, 2024

Easy and concise application. Competitive pricing

Saddie

Site Experience Feedback

Dec 02, 2024

Overall interaction was great, very informative.

miller

Site Experience Feedback

Dec 02, 2024

great site and interaction with agents

Lee

Site Experience Feedback

Dec 02, 2024

My very first time using this warranty and it is a little confuse to use the websites to fit the right plan.

Dr Chapman

Site Experience Feedback

Dec 02, 2024

Exceptional