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American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10

Dec 4, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 61 - 80 of 11,288

Online Shopper

Site Experience Feedback

Dec 02, 2024

Everything good

No

Site Experience Feedback

Dec 02, 2024

Don't like this at all.

Online Shopper

Site Experience Feedback

Dec 02, 2024

Very nice and easy website

Teetertotter

Site Experience Feedback

Dec 02, 2024

Very good experience

Jp

Site Experience Feedback

Dec 02, 2024

Good

Debbie

Site Experience Feedback

Dec 02, 2024

I was told to get this renters insurance through lemonade

David P

Site Experience Feedback

Dec 02, 2024

Easy and smooth transaction.

Rufnec

Site Experience Feedback

Dec 02, 2024

Quick and informative

Online Shopper

Site Experience Feedback

Dec 02, 2024

Good

Yogi

Site Experience Feedback

Dec 02, 2024

Pretty straight forward

Jewell

Site Experience Feedback

Dec 02, 2024

My experience was really good. I loved the itemized list of all services offered under the home warranty plans, and being able to see the side by side comparison. The only negative thing I'd have to say is as soon as I went on the site and entered in my email and phone for a quote a rep called me so quickly, I didn't even have time to think, shop, compare the rates and services to my current home warranty. I needed at least 10 min to browse the site.

Debbie

Site Experience Feedback

Dec 02, 2024

User friendly

Online Shopper

Site Experience Feedback

Dec 02, 2024

Great deal

RU4JC

Site Experience Feedback

Dec 02, 2024

good

Peach

Site Experience Feedback

Dec 02, 2024

Excellent coverage

Booty

Site Experience Feedback

Dec 02, 2024

Booty

Online Shopper

Site Experience Feedback

Dec 02, 2024

Good

Usab

Site Experience Feedback

Dec 02, 2024

Cheap prices and good coverage on warranty

Justin

Site Experience Feedback

Dec 02, 2024

Very user friendly

Syd

Site Experience Feedback

Dec 02, 2024

I really like the ease of being able to research the products without needing to speak with a rep. All plans were detailed and understandable where my daughter was able to follow along.