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American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10

Dec 4, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 101 - 120 of 11,288

ddem

Site Experience Feedback

Dec 02, 2024

Easy to access plan details and straight forward with what is included in the plan.

T.G.

Site Experience Feedback

Dec 02, 2024

Site was very easy to navigate.

Online Shopper

Site Experience Feedback

Dec 02, 2024

It was good

Returning Customer

Site Experience Feedback

Dec 02, 2024

Excellent

Online Shopper

Site Experience Feedback

Dec 02, 2024

Good.

Bolo

Site Experience Feedback

Dec 02, 2024

Decent website

jerry

Site Experience Feedback

Dec 02, 2024

good

Anna

Site Experience Feedback

Dec 02, 2024

Easy to work with Very straight and clear

celeb216

Site Experience Feedback

Dec 02, 2024

No complaints so far

Cactuspalm

Site Experience Feedback

Dec 02, 2024

I thought the website was easy to use.

Patrup

Site Experience Feedback

Dec 02, 2024

Been considering a plan for sometime, this cyber sale convinced me to try it

Mpt

Site Experience Feedback

Dec 01, 2024

Good experience with website and purchase process.

Daisyb

Site Experience Feedback

Dec 01, 2024

daisybobo210@gmail.com

Rottweiler man

Site Experience Feedback

Dec 01, 2024

I had no issues at all

geo

Site Experience Feedback

Dec 01, 2024

so far today was very easy to use

Riveta

Site Experience Feedback

Dec 01, 2024

looks good little lack of info

DeDe

Site Experience Feedback

Dec 01, 2024

The website was clear and concise. I was able to compare pricing with other companies. I chose this one because it was a better price and coverage for me.

Lou

Site Experience Feedback

Dec 01, 2024

I have experienced a very bad experience with a competitive home warranty company and am looking forward to see how service requests are handled by AHS.

Frank

Site Experience Feedback

Dec 01, 2024

The plans that I had to choose from were straight forward and laid out well.

Online Shopper

Site Experience Feedback

Dec 01, 2024

This was not 50% percent off 😒