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American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10

Dec 4, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 121 - 140 of 11,288

Katt

Site Experience Feedback

Dec 01, 2024

The information was straight forward and easy to digest

Online Shopper

Site Experience Feedback

Dec 01, 2024

Thank you

The Investor

Site Experience Feedback

Dec 01, 2024

Fast order and easy to set up

Appears to be the BETTER of all Warrenty companies

Site Experience Feedback

Dec 01, 2024

We gathered information on other home warranty companies and the prices as well as customer reviews. By doing these things is how we came to this decision.

Jin

Site Experience Feedback

Dec 01, 2024

very straight forward, nice

Investor

Site Experience Feedback

Dec 01, 2024

The payment process was restrictive and confusing.

Honey

Site Experience Feedback

Dec 01, 2024

Didn't like all the phone calls while trying to set up

Kenny1988

Site Experience Feedback

Dec 01, 2024

It was good

Glen

Site Experience Feedback

Dec 01, 2024

fast, easy

Robinm

Site Experience Feedback

Dec 01, 2024

I had this insurance in Az and I loved it.

Mojo

Site Experience Feedback

Dec 01, 2024

5042587745.1225 peach st Vidalia Louisiana 71373

Online Shopper

Site Experience Feedback

Dec 01, 2024

Easy

Online Shopper

Site Experience Feedback

Dec 01, 2024

The process was very self efficient.

Online Shopper

Site Experience Feedback

Dec 01, 2024

I would have preferred to know upfront how long the offered price would be valid for?

Hoping it is what they claim the policy is.

Site Experience Feedback

Dec 01, 2024

N/A

Kraxydad

Site Experience Feedback

Dec 01, 2024

Very easy to go through!

Otis

Site Experience Feedback

Dec 01, 2024

Our account was up for renewal, wanted to renew but change to a lesser plan and doing so was not an option

Youri

Site Experience Feedback

Dec 01, 2024

Easy to navigate

Katlyn

Site Experience Feedback

Dec 01, 2024

Easy to use with a great discount !

tam9124

Site Experience Feedback

Dec 01, 2024

website was easy to use