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American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10

Dec 4, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 21 - 40 of 11,288

Vicky

Site Experience Feedback

Dec 03, 2024

Good Experience

Online Shopper

Site Experience Feedback

Oct 20, 2024

I recommend anyone who is shopping in this market to shop with American Home Shield, they will not be disappointed. It's a very distinguished company. I know by experienced.


Post-Delivery Feedback

Dec 03, 2024

It was all good.

Angel

Site Experience Feedback

Dec 03, 2024

Quick and easy

Olegario

Site Experience Feedback

Dec 03, 2024

Great

lisa

Site Experience Feedback

Dec 03, 2024

none on internet

Ed

Site Experience Feedback

Dec 03, 2024

Goodm

EvilBleach

Site Experience Feedback

Dec 03, 2024

good warranty

Bella

Site Experience Feedback

Dec 03, 2024

Good

n/a

Site Experience Feedback

Dec 03, 2024

I need this iformation mail to me, and how long do i need to wait for service

Tank

Site Experience Feedback

Dec 03, 2024

website is user friendly, loads quickly

Alysond1

Site Experience Feedback

Sep 22, 2024

Used website

Online Shopper

Site Experience Feedback

Dec 03, 2024

Sign up process was simple, quick and easy and came with half off original pricing. Good deal

Georgia

Site Experience Feedback

Dec 03, 2024

Good

JTS

Site Experience Feedback

Dec 03, 2024

seemed to work well some items ant exactly clear

Online Shopper

Site Experience Feedback

Dec 03, 2024

I believed that it was easy-to-use

MN

Site Experience Feedback

Dec 03, 2024

after I entered my card data & pressed BUY - Request failed status code 409 I went back a screen & reentered the card info -- then I received response that it was accepted. Don't know what the glitch was - hoping I won't get billed twice. Also don't like the idea that plan auto-renews after 1 yr. I like the option to renew if I want to - not automatically

Home

Site Experience Feedback

Dec 03, 2024

Great

Online Shopper

Site Experience Feedback

Dec 03, 2024

It was a simple and quick process to find the plan we were looking for.

Online Shopper

Site Experience Feedback

Dec 03, 2024

Very easy to navigate

Online Shopper

Site Experience Feedback

Dec 03, 2024

i appreciate black fri sale