American Home Shield | Home Warranty Company Reviews - 11,309 Review - 8.8/10
American Home Shield | Home Warranty Company Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 8.6 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 15% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Recent Reviews for American Home Shield | Home Warranty Company
Showing 141 - 160 of 11,309
Hoover
Site Experience Feedback
Dec 05, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jesselyn
Site Experience Feedback
Dec 05, 2024
Best site I have ever used. Very easy to access get what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great insurance for new homeowners
Site Experience Feedback
Dec 05, 2024
Very affordable! The website is easy to navigate and you understand exactly what you are purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RP
Site Experience Feedback
Dec 05, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Site Experience Feedback
Dec 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pando
Site Experience Feedback
Dec 05, 2024
Flexible plan available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Smiley
Site Experience Feedback
Dec 05, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Costumer
Site Experience Feedback
Dec 05, 2024
Excelente online service, very smooth and easy to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 05, 2024
Today was great simple and easy way to get home insurance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tonia
Site Experience Feedback
Dec 05, 2024
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
arburns
Site Experience Feedback
Dec 05, 2024
Website was easy to use, clear information regarding both coverage and rates.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Easy transaction
Site Experience Feedback
Dec 05, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jack
Site Experience Feedback
Dec 05, 2024
very good and easy to use
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Dubaydog
Site Experience Feedback
Dec 05, 2024
Worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keli
Site Experience Feedback
Dec 05, 2024
It was quick and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Amy
Site Experience Feedback
Nov 17, 2024
Good.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Amy
Post-Delivery Feedback
Dec 05, 2024
I simply signed up for coverage on my new property. I have had AHS in the past. I am not sure what all of the phone calls and communications are about concerning my "orders" its very confusing and frustrating. I am keeping my fingers crossed that my property is actually covered from my online sign up. All of the unnecessary follow up creates uncertainty in the process. Seems very animated and gimmicky. I like the old AHS process much better. What product is there to return, what packaging, what order delivery? Makes no sense!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Mr. P
Site Experience Feedback
Dec 05, 2024
Talking to reps very rude in prior conversations
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Scott
Site Experience Feedback
Dec 05, 2024
Easy to use and compare products.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Charlie
Site Experience Feedback
Dec 05, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »