Tobacco General Reviews - 1,562 Review - 9.5/10
2013
Winner
Circle of
Excellence
2 years
Tobacco General Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 86% |
Neutral | 9% | 12% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Tobacco General
Showing 741 - 760 of 1,562
Paul
Site Experience Feedback
Apr 15, 2024
Good price. Good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
thanh
Site Experience Feedback
Apr 15, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
gentle1
Site Experience Feedback
Apr 15, 2024
i had a hard time in the beginning had CC trouble and address issue than 2 orders not finalized took me all day to get this done
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
bapman
Site Experience Feedback
Apr 15, 2024
good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Out West
Site Experience Feedback
Apr 06, 2024
This would be my third transaction with. If you know what you want, it is an easy product selection and the search takes you where you want it to. Check out was a breeze.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Out West
Post-Delivery Feedback
Apr 14, 2024
Hey man, I found a pretty decent place to purchase some tobacco products. And they have tubes also. My local tobacco store has un-afordable prices on their tobaccos, my friend. Ordering was easy, check out with PayPal. No need to establish an Account. Third time I have use Tobacco General for my needs and have not had a negative experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dark angel
Post-Delivery Feedback
Apr 14, 2024
Noel maas big moose mass @gmail.com product was a smaller and finer cut than what I have gotten in the past and hard to use in my machine did you send me your shake?
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 3
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 14, 2024
saves alot of money
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Apr 14, 2024
Easy, user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 13, 2024
Didn't have the bulk tobacco I needed this time. Kinda disappointed.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Sabawi
Site Experience Feedback
Apr 03, 2024
Overall process is great, liked the fact that I did not pay tax, But the shipping is a bit pricey for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sabawi
Post-Delivery Feedback
Apr 13, 2024
On time delivery was great , I ordered the stuff last week and I've received it this week.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Angie
Site Experience Feedback
Apr 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angie
Post-Delivery Feedback
Apr 13, 2024
Great products and easy tracking when order is made
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 13, 2024
bring back free shipping
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 13, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Smoker
Site Experience Feedback
Apr 13, 2024
I like to use this site as I have gotten products from here in the past.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Harry P
Site Experience Feedback
Apr 12, 2024
Fair price easy ordering good selection no hidden prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Troy
Site Experience Feedback
Apr 12, 2024
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
titanscout
Site Experience Feedback
Apr 11, 2024
Excellent selection and great pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 11, 2024
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hellbender
Post-Delivery Feedback
Apr 11, 2024
it was on time it taste good i would tell them it was a good deal and to try general tobacco
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
John
Site Experience Feedback
Apr 11, 2024
Great experience never an issue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »