Tobacco General Reviews - 1,562 Review - 9.5/10
2013
Winner
Circle of
Excellence
2 years
Tobacco General Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 86% |
Neutral | 9% | 12% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Tobacco General
Showing 781 - 800 of 1,562
Laura
Site Experience Feedback
Apr 09, 2024
I always have a smooth successful experience. quality and price are what keeps me coming back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GIZMO
Site Experience Feedback
Mar 27, 2024
This is the most awesome company that I have ever delt with! The site is extremely easy to use!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GIZMO
Post-Delivery Feedback
Apr 09, 2024
This company is awesome! If you want to order, they WILL send out exactly what you ordered and the amount!! Will never order from anyone else! Trust them completely!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 09, 2024
Great experience.. Wish they carried smokeless ashtray.. Would recommend to anyone who smokes..
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
CC
Site Experience Feedback
Apr 08, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mangiafrani
Site Experience Feedback
Apr 08, 2024
Product available, price, service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dee
Site Experience Feedback
Apr 08, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
James
Site Experience Feedback
Apr 08, 2024
Great purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Mar 26, 2024
I've been doing business with Tobacco General for probably more than three or four years I love the site you always have what I need and the shipping is fantastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Myrtle
Site Experience Feedback
Mar 30, 2024
As usual it was a very pleasurable experience affordable prices website is easy to use I’ve been using this website for years it would be nice to receive some coupons or discounts occasionally I’ve not yet received any but I’m hoping to
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Myrtle
Post-Delivery Feedback
Apr 08, 2024
Yes I love Tobacco General best prices and speedy delivery I have referred several of my friends and they use them as well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Leopold
Site Experience Feedback
Apr 08, 2024
Every aspect of the purchase was professional and friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hussain
Site Experience Feedback
Apr 07, 2024
I love the selection and ease of the website. I was hoping that you guys could include the type of blends each tobacco product is just to know what type of blend I’m getting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wingshooter11
Site Experience Feedback
Apr 07, 2024
Best website, best selection, best prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chas
Site Experience Feedback
Apr 07, 2024
I always have a nice time checking out the products
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Deadbelly
Site Experience Feedback
Apr 07, 2024
Heard about you. Looked you up on Google. No problems finding you ordered what I wanted. Evet thing was quick and easy.let see how it goes.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Farmerls
Site Experience Feedback
Apr 07, 2024
Great to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jack
Site Experience Feedback
Apr 07, 2024
shipping and coupons
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Scanner8143
Site Experience Feedback
Apr 07, 2024
I found it easy to navigate the website to find what I was looking for and the prices were the best out of all the other stores that I visited.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pava
Site Experience Feedback
Apr 07, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KenJ
Site Experience Feedback
Apr 07, 2024
A little hard to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
viperdog
Site Experience Feedback
Apr 07, 2024
Always a good online experience, fair prices, and good shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »