Tobacco General Reviews - 1,566 Review - 9.5/10
2013
Winner
Circle of
Excellence
2 years
Tobacco General Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 9% | 11% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Tobacco General
Showing 301 - 320 of 1,566
scrap iron
Site Experience Feedback
Aug 28, 2024
i enjoy ordering my tabacco because its cheaper and i dont have to pay the high prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chance
Site Experience Feedback
Aug 27, 2024
Much improved website. Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lupusjoe
Site Experience Feedback
Aug 27, 2024
Great, everything is good. I just have a very strict rating...so there is always roo. For improving.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Marsha
Site Experience Feedback
Aug 27, 2024
Easy to use. Out of stock on bull Durham filters but found some comparable hopefully
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wbanshee
Site Experience Feedback
Aug 27, 2024
Prices are a little high with shipping but still cheaper than other.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Aug 27, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ryan v
Site Experience Feedback
Aug 26, 2024
Overall it was easy. You should sell more rollers for tubes, non electric
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2024
Love the prices of the tobacco and tubes. Very easy to find and the quality of the products are top tier in my opinion. The only problem I’ve had was the shipping cost changing from free shipping. I use to spend a lot more and order more frequently when the free shipping was offered. I understand due to the economy so still a fantastic website and company!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Aug 16, 2024
Always a pleasure doing business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PJL
Post-Delivery Feedback
Aug 26, 2024
Good service, good product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Amy
Site Experience Feedback
Aug 15, 2024
I only order from this site. Always have what I need and delivered in a time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Post-Delivery Feedback
Aug 26, 2024
Love the prices and the fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rlscott7010
Site Experience Feedback
Aug 14, 2024
It was fairly easy to use. I liked the coupon code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rlscott7010
Post-Delivery Feedback
Aug 25, 2024
Fast shipping, easy ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Flipit
Site Experience Feedback
Aug 25, 2024
Vary satisfied with this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T
Site Experience Feedback
Aug 25, 2024
Easy to navigate great prices easy to check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 25, 2024
Completely satisfied with my experience with tobacco general and will order again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Quickdraw
Site Experience Feedback
Aug 24, 2024
Everything was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tj
Site Experience Feedback
Aug 24, 2024
When will you start offering free shipping again. Codes still not working.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
blue53
Post-Delivery Feedback
Aug 24, 2024
You are quick to send product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
TiLLted702
Site Experience Feedback
Aug 23, 2024
It's good but prices keep going up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susie
Site Experience Feedback
Aug 23, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »