Tobacco General Reviews - 1,566 Review - 9.5/10
2013
Winner
Circle of
Excellence
2 years
Tobacco General Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 9% | 11% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Tobacco General
Showing 201 - 220 of 1,566
cowboydad
Site Experience Feedback
Sep 12, 2024
all good it was fast and easy. thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Zena
Site Experience Feedback
Sep 12, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Sep 11, 2024
I like the old website better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Sue ellen
Site Experience Feedback
Sep 11, 2024
Shipping to high .. to much money for how many days take to get.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jrkebs
Site Experience Feedback
Sep 01, 2024
I thought the website was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jrkebs
Post-Delivery Feedback
Sep 11, 2024
I found the tobacco that I was looking for. And the price was great. The time it took to get to me was just fine. I would Recommend Using the website to anyone.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Marc
Site Experience Feedback
Sep 11, 2024
I have been very happy anytime I have ordered products from this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
dellness
Site Experience Feedback
Sep 11, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Shortstuff
Site Experience Feedback
Aug 30, 2024
I notice there has been a price increase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Shortstuff
Post-Delivery Feedback
Sep 10, 2024
Ordering is quick and easy and product comes to my house.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Ols
Site Experience Feedback
Sep 10, 2024
It's very simple to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Brian
Site Experience Feedback
Aug 24, 2024
This site is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Smiles
Post-Delivery Feedback
Sep 10, 2024
I am very satisfied with Tobacco General. This was my 2nd purchase from them and all went real well. Delivery etc. I love the prices! As far as a negative comment...I don't have one. Thank u!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review ยป
Opie
Site Experience Feedback
Sep 10, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Me
Site Experience Feedback
Aug 31, 2024
Never have had any problems fast and happy with them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Me
Post-Delivery Feedback
Sep 10, 2024
No problems great company
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Rock
Site Experience Feedback
Sep 01, 2024
๐
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Rock
Post-Delivery Feedback
Sep 10, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
CHEWY
Site Experience Feedback
Sep 09, 2024
I chose the insurance ,but did not see it on my receipt.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Artmus
Site Experience Feedback
Aug 30, 2024
I am satisfied with everything except the length it takes for me to get my order. I am used to getting priority mail in three (3) days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Artmus
Post-Delivery Feedback
Sep 09, 2024
I would recommend Tobacco General to anyone because they are reasonable in their price and ships priority.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
CJ
Site Experience Feedback
Sep 09, 2024
Was easy to order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jerderrio jerome welch , EdD
Site Experience Feedback
Sep 01, 2024
theres not of reason the in this question
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jerderrio jerome welch , EdD
Post-Delivery Feedback
Sep 09, 2024
sense aspect
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
hp
Site Experience Feedback
Sep 09, 2024
it is ok,
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review ยป
CG
Site Experience Feedback
Aug 24, 2024
No problems with order as of yet. Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
CG
Post-Delivery Feedback
Sep 09, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป