Tobacco General Reviews - 1,566 Review - 9.5/10
2013
Winner
Circle of
Excellence
2 years
Tobacco General Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 9% | 11% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Tobacco General
Showing 141 - 160 of 1,566
Classicswan
Post-Delivery Feedback
Sep 27, 2024
Great price!! Fast delivery!!!! Terrific product. I only wish more products were sold.... Ex: Marlboro Reds ๐ my friend needs those.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Omar
Site Experience Feedback
Sep 16, 2024
good experience would like more discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Booker
Site Experience Feedback
Sep 17, 2024
A friend referred me to your site and am looking forward to future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Rob
Site Experience Feedback
Sep 12, 2024
Great amount for the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Rob
Post-Delivery Feedback
Sep 27, 2024
Very good tobacco and great prices for fast service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Bubba
Post-Delivery Feedback
Sep 27, 2024
Great place to buy your tobacco
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
PurpTerps210
Site Experience Feedback
Sep 26, 2024
Could have been better but was okay
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Homer
Site Experience Feedback
Sep 17, 2024
The website could use some work. It would be nice to have a "frequently bought" area or something so I don't have to look everything up all the time
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Sep 24, 2024
easy to find and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jed
Site Experience Feedback
Sep 12, 2024
Good. Experience for me be cause Iโm not very good on the internet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Sep 05, 2024
Every thing is good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
judy
Site Experience Feedback
Sep 22, 2024
Best price, site user friendly . excepts pay pal made finishing order easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Annie
Site Experience Feedback
Sep 22, 2024
I have been purchasing pipe tobacco for approximately four years. I purchased it for my husband, when he could no longer find it in stores. I have always had a great experience with tobacco general. I appreciate it. Your website is easy to navigate. Thank you very much, Grace Ryan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
brattbear
Site Experience Feedback
Sep 05, 2024
I've had good experiences with Tobacco General, there were some issues with slow processing of orders but that seems to have improved, of course in exchange the shipping cost has increased.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
brattbear
Post-Delivery Feedback
Sep 21, 2024
It was very easy to find the products I wanted and place my order. Delivery was on time and the order was correct.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
ROZ
Site Experience Feedback
Sep 12, 2024
Ill let you no when I get my order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
ROZ
Post-Delivery Feedback
Sep 21, 2024
yes Id recommend to a friend. order was nice and simple.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review ยป
Meme
Site Experience Feedback
Sep 11, 2024
All I can say is this web site is awesome. Never have had a problem
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Meme
Post-Delivery Feedback
Sep 21, 2024
I have been ordering from TG for a long time. They are very prompt in getting my order to me. I tell all my friends about TG.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Jefft
Site Experience Feedback
Sep 02, 2024
I wish you would do different shipping can't relay on the post office.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Buffy
Post-Delivery Feedback
Sep 20, 2024
Use tobacco general
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Kelz81
Site Experience Feedback
Sep 03, 2024
The past few times I have ordered, i have received emails stating the half my shipment is out of order. This order to day are really not the product I want. I appreciate the email but the other options are really not what I want.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
- Full ratings for this review ยป
Kelz81
Post-Delivery Feedback
Sep 19, 2024
I often purchase flat wraps. When you were increasing the price, flavors I usually enjoy, were not available
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Bobalou
Site Experience Feedback
Sep 01, 2024
found it very easy to get what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Bobalou
Post-Delivery Feedback
Sep 19, 2024
great tobacco at a great price wouldn't buy from anyone else
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Jason
Site Experience Feedback
Sep 19, 2024
Affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป