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Audio Advisor Inc. Reviews - 1,339 Review - 9.6/10

Dec 3, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%88%

Neutral

9%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 161 - 180 of 1,339

JS

Site Experience Feedback

Sep 22, 2024

Found product through google search for the entry parasound phonopreamp. Delighted to find this upgrade at a used price from AA, whose products, level of communication website and staff) and efficiency have been top notch with a half dozen prior purchases.


Post-Delivery Feedback

Oct 14, 2024

I've bought a number of discounted and open box products from AudioAdvisor in recent years (generally paying full retail only for accessories). There are often great deals/promotions available on categories/products I'm interested in, and even if I'm not "buying", AudioAdvisor website and print catalogues are extremely informative about their products and the tech trends underlying this pastime about which many of us are so passionate. Visiting their site/catalogue is always immensely informative, whether I'm buying or just browsing.

Online Shopper

Site Experience Feedback

Oct 13, 2024

Overall audio advisor is very easy to work with customer oriented. I have been purchasing from them for over 10 years.

Vinyl Man

Post-Delivery Feedback

Oct 13, 2024

Audio Advisor has a wide selection of high quality stereo components. Their website is easy to navigate.

Revo

Site Experience Feedback

Oct 13, 2024

None

Jeff audio

Site Experience Feedback

Sep 30, 2024

found it and couldn't the price was that low.

Dude

Site Experience Feedback

Oct 11, 2024

Wanted to purchase a clearance item,a Vicent Pho-500 in silver supposed to be $419, add to cart button, could not order. called next day, item not in his system, but 2 days later, item still shows up with no stock

Online Shopper

Site Experience Feedback

Oct 11, 2024

Good! I like ordering from AA - Often have stuff in stock and just what I am looking for

Scottman

Site Experience Feedback

Oct 11, 2024

Always good working with Audio Advisor staff and website.

Online Shopper

Post-Delivery Feedback

Oct 11, 2024

I’m in the process of returning my purchase, but I still want to buy from you.

Marley

Site Experience Feedback

Oct 04, 2024

It was a fast smooth process, just the way I like it! The price was right too!


Post-Delivery Feedback

Oct 10, 2024

It was and always is a great experience buying from AudioAdvisors! Their team is very professional and know exactly what they are talking about. Shopping and buying is very easy and fun with Audioadvisor! I highly recommend it! Their items are of great quality!

Carlitos

Post-Delivery Feedback

Oct 09, 2024

I always have a good experience with audio advisor!

Cleaner

Site Experience Feedback

Oct 09, 2024

All went well

Ray

Site Experience Feedback

Sep 29, 2024

Quick and easy to use site, found what I wanted and ordered

Vinyl Kid

Post-Delivery Feedback

Oct 09, 2024

Fantastic deal on demo Dali on wall speakers!

Tracy

Post-Delivery Feedback

Oct 08, 2024

Even though I’m technically challenged I was easily able to navigate your website and find and order the parts I was looking for. A little more pricey than I was expecting but needed parts I could only find at Audio Advisor.

Brad D

Post-Delivery Feedback

Oct 08, 2024

I ordered 2 items, a demo set of HiFiMan headphones which arrived in 3 days and a Hana MC phono cartridge which was back ordered (it arrive 6-7 days after I ordered it). I am very satisfied with both purchases.

Technovc

Site Experience Feedback

Oct 08, 2024

Promoted product that I needed but didn’t know existed. Site worked smoothly.

Online Shopper

Site Experience Feedback

Oct 08, 2024

Always great to order from. Thanks!

Audioholic bar

Site Experience Feedback

Oct 06, 2024

This site is very clear with the product description. Also excellent choices

Christopherw4570

Site Experience Feedback

Sep 27, 2024

My overall experience was great! I love the discounts on demo and open box gear. I have never had any problems with anything I have purchased from Audio Advisor! Also when I have called with questions the staff always treats me well and answers all of my questions in detail.