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Audio Advisor Inc. Reviews - 1,339 Review - 9.6/10

Dec 3, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%88%

Neutral

9%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 181 - 200 of 1,339

Audioholic bar

Site Experience Feedback

Oct 06, 2024

This site is very clear with the product description. Also excellent choices

Christopherw4570

Site Experience Feedback

Sep 27, 2024

My overall experience was great! I love the discounts on demo and open box gear. I have never had any problems with anything I have purchased from Audio Advisor! Also when I have called with questions the staff always treats me well and answers all of my questions in detail.

Bobdog

Site Experience Feedback

Oct 06, 2024

I found what I needed

clutcher

Site Experience Feedback

Oct 06, 2024

good to go

David

Site Experience Feedback

Oct 05, 2024

I was looking for a phone Cartridge information was clear and straightforward picked up. My cartridge checked out very simple.

goatperson

Post-Delivery Feedback

Oct 04, 2024

scott was a great help in the purchase

Jazzguy

Site Experience Feedback

Sep 26, 2024

Coupon (10% off) was supposed to be applied but was not. Checkout price did not reflect the discount.


Post-Delivery Feedback

Oct 04, 2024

Customer service agent provided important information to help me make my purchase decision. The online purchase process was flawless.

Online Shopper

Post-Delivery Feedback

Oct 03, 2024

Your return options should include flat rate affordable pricing. I would have tried additional items had the return costs been more affordable. I bought a second item from a retailer with free returns and kept it.

No Thanks

Site Experience Feedback

Sep 27, 2024

Did not accept the coupon code I had to call

Jman8112

Site Experience Feedback

Oct 03, 2024

It was great, I got an awesome deal on a demo product

Braddy daddy

Post-Delivery Feedback

Oct 03, 2024

I purchased 6 feet of Auduoquest Type 8 speaker cable in bulk format that Audio Advisor sells through them , I also bought 3 pangea extreme speaker spade connectors, and 2 pangea extreme banana connectors in total for my order . This cable is meant for a center channel speaker I am upgrading as of 5 days ago . I am pleased with my items purchased through audio Advisor. I might order with them again in the near future .

Jimmy James

Site Experience Feedback

Oct 03, 2024

The mobile site/checkout was a little perky jerky

ANDISS

Site Experience Feedback

Oct 02, 2024

I visit audio advisor often to research high quality audio products. Today was one of those days, and I found exactly what I needed. I rely on this site for the most expertly curated inventory in the business. I trust the quality of products they offer.

LEB

Site Experience Feedback

Oct 02, 2024

I wanted more information about shipping times; everything else was ok.

Nathan

Site Experience Feedback

Oct 01, 2024

I did not see a place to change my email address.

LizardWizard508

Site Experience Feedback

Oct 01, 2024

Finding products on Audio Advisor was a straightforward and clean process.

jim

Site Experience Feedback

Sep 30, 2024

I have purchased a number of items with Audio Advisor over the years and have been very pleased with the products and as well as their customer service. It is my go to merchant for all of my audio needs.

Flick1

Post-Delivery Feedback

Sep 30, 2024

Purchased a demo Project Turntable from Audio Advisors. It appeared new. I could not tell that it was a demo. Shipping took 2 days. I got a like new turntable at a substantial discount in two days. Would highly recommend Audio Advisors.

af

Site Experience Feedback

Sep 28, 2024

good

Online Shopper

Site Experience Feedback

Sep 28, 2024

I didn't see any information on how long it would take you to ship the product to me (the standard option $8.95). I did not choose the other, more rapid options. I think you should include this for all shipping options.